Sales Associate (Inbound | Sales Operations)
At Lalamove; community is at the heart of everything we do.
Every day, millions of Customers and Driver-partners use our technology to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.
Since 2013, we’ve taken on the logistics industry head-on, building the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to meaningfully impact - as many local communities as we can.
From Asia to Latin America, from Turkey to the Middle East, and recently Berlin, Germany, New York, USA, and London, UK; we have our sights in taking our best-in-class technology around the world - and now we continue to scale up in the UAE. We’re looking for motivated professionals who are eager to grow with us and help to get us there!
What you'll do:
Own end-to-end handling of all inbound sales leads, including lead follow-up and basic conversion.
Identify high-value potential leads and escalate timely to senior sales personnel for further nurturing and closure.
Provide daily operational support for key corporate accounts, including resolving order-related issues and after-sales coordination.
Manage fleet and driver arrangement & coordination work, and follow up on compensation process flows.
Core Responsibilities
What we are looking for:
1-3 years prior working experience in Account Management, Customer Service or Sales, preferably within Platform, Logistics or Professional service industries.
- Hands-on, accountable, and comfortable working in a fast-paced environment.
- Familiarity with CRM tools is a plus.
- Fluent in English; additional language proficiency in Urdu/Hindi, Malayalam or Arabic is highly preferred.
- Bachelor’s degree in business or any related field.
Preferred Qualifications & Requirements