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Salary
$64k per year
Location
In office (Canada)
Employment
Full-Time

First seen by Alion on Oct 28, 2026.

Overview
Company
Impact
Profile match
Responsibilities Tasks
  • Install web server hardware and software
  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Monitor the performance of computer systems and networks
  • Troubleshoot, maintain and upgrade web server hardware and software
  • Evaluate and install computer hardware, networking software and operating system software
  • Provide problem-solving services to network users
  • Implement data, software and hardware security procedures
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Set up local area networks and connections to the Internet
  • Implement network traffic and security monitoring software, and optimize server performance
  • Perform Web-server backup and recovery operations
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide customer service
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Conduct tests and perform security and quality controls
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Manage incidents
  • Report on the performance of computer systems and networks
  • Give access to computer networks
Supervision
  • 1 to 2 people
1 year to less than 2 years
  • College/CEGEP
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