Manager - Data & Analytics Operations
Removed from the employer's board on Nov 5, 2026. First seen by Alion on Nov 4, 2026. Lennox scores A on the Alion truth index.
Open roles like this one
Job Description:
- The Manager Data & Analytics Operations will provide strategic and operational leadership for the function responsible for supporting, monitoring, governing, and continuously improving enterprise analytics platforms and reporting solutions.
- The role is accountable for service reliability, team performance, stakeholder outcomes, operational risk, and the transition of analytics operations to modern cloud platforms.
- The Manager will establish priorities, operating standards, and measurable improvement plans while ensuring alignment with business and technology objectives.
- The ideal candidate will bring deep expertise in SAP BW, Qlik, and BODS, together with proven experience managing analytics operations, developing leaders, managing senior stakeholders, and driving service improvement across a complex enterprise environment.
- Knowledge of Azure Synapse and Databricks is highly desirable and will be considered a significant advantage.
- As the organization transitions to Azure Synapse and Databricks, the Manager will own the operational readiness, governance, support model, monitoring strategy, capacity planning, and service transition for these platforms.
- Own the end-to-end operating model and service outcomes for analytics platforms, dashboards, data pipelines, and reporting solutions.
- Define and execute the operational strategy supporting the organization's analytics modernization roadmap, including service transition and migration initiatives involving Azure Synapse Analytics and Databricks.
- Establish, monitor, and improve SLAs, operational KPIs, service-health metrics, and management reporting; ensure corrective actions are implemented where performance is below target.
- Provide governance and executive oversight for incident, problem, change, release, and service-continuity management, including timely stakeholder communication and risk escalation.
- Drive prevention of recurring production issues by ensuring effective root cause analysis, remediation ownership, control improvements, and lessons learned.
- Lead workforce planning, performance management, succession planning, capability development, coaching, and engagement for the analytics operations team.
- Partner with business, product, architecture, security, infrastructure, and data teams to align priorities, manage dependencies, and communicate service performance, risks, and investment needs.
Preferred Candidate Profile:
- Requires a bachelor's degree or an equivalent combination of education and experience.
- Requires 15 - 20 years of experience in the analytics domain, including substantial responsibility for enterprise analytics operations.
- Extensive hands-on and leadership experience across SAP BW environments.
- Worked on any reporting tools like PowerBI/Qlik.
- Requires at least 3 to 5 years of people-management experience, including managing team leads or senior technical professionals.
- Worked extensively on Incident Management and release management.
- Worked on Data Reconciliation and process controls.
- Good Knowledge on SAP Functional modules like SD, MM, PP, FI.
- Worked on BI tools like PowerBI/Qlik.
- Possess excellent verbal and written communication skills.
Role Details:
- Role: Analytics / BI Manager
- Industry Type: Industrial Equipment / Machinery
- Department: Data Science & Analytics
- Employment Type: Full Time, Permanent
- Role Category: Business Intelligence & Analytics
Key Skills:
- SAP BW, BW On Hana, BW, SAP Hana
Skills
Data Analytics, SAP BW, Data Management, Data Modeling, Analytics