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Salary
$50k – $58k per year
Location
Hybrid (Chicago, United States)
Seniority
Staff · 3+ years exp
Visa
H-1B filings in 12 months: 6 · green card filings: 8
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 27, 2026. Lessen scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Lessen is a US property services and facilities maintenance company headquartered in Scottsdale, Arizona, that combines a technology platform with a network of skilled trade vendors to handle repairs, maintenance, unit turns and capital projects for commercial and residential real estate. Founded in 2020, it serves retail, financial services, healthcare, single-family and multifamily clients across more than 100 metro areas through platforms such as One by Lessen and Lessen360. It hires account managers, field maintenance and HVAC technicians, field operations managers, vendor sourcing specialists and construction project managers, and signs up licensed trade contractors as vendors.

The Team Lead will assist District Lead in managing all day-to-day facilities activities for their client’s portfolio within their assigned region. The Team Lead will collaborate with the District Lead for all maintenance requests submitted by the client and will utilize best efforts in resolving the client’s maintenance issues rapidly. Additionally, this position is responsible for creating and developing relationships with internal clients and customers. The Team Lead processes work order requests and ensures timely resolution.

What You'll Do:

    • Assist in the coordination and execution of the complete work order life cycle from creation to resolution

    • Manage vendors to ensure services are completed within agreed upon SLA’s

    • Collaborate with District Lead to work cross-functionally with other teams to manage vendors in region(s)

    • Develop client relationships; collaborate with key stakeholders in markets to devise solutions to client issues

    • Assist in monthly reporting, forecasting and asset management on all sites

    • Help develop and implement preventative, ongoing and anticipated maintenance/repair programs

    • Assist with development of operating and capital budgets for the assigned

    • Support the creation of work order forecasts by drawing on historical, current, and metric-based data

    • Attend regular client status meetings, if applicable

    • Ensure confidentiality of internal and external data

    • Perform ad-hoc projects and other duties as assigned

What You'll Need:

    • Bachelor’s degree or equivalent facilities management experience

    • 3+ years of facilities management experience

    • Experience with managing multiple vendors for day-to-day work order management and small to large capital projects

    • Client relationship management skills

    • Communication and organizational skills

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