Network Operation Centre (NOC) Engineer

Company Overview

LGA Telecom Pte Ltd is a pioneer Infocomm Service Provider since 1995, delivering resilient enterprise solutions and managed security services that protect networks and systems for enterprises and government agencies in Singapore.

Job Summary

We are seeking a skilled NOC Engineer to join LGA Telecom. In this critical role, you will be responsible for the implementation, maintenance, and integration of our in-house network and cloud infrastructure. You will ensure that our services are delivered with the highest standards of quality, stability, and security.

Responsibilities

• Monitor and manage backend network systems to ensure high availability and optimal performance for uninterrupted business operations
• Provide L3 technical support by diagnosing and resolving escalated customer and internal infrastructure issues promptly
• Troubleshoot network and system incidents to minimize downtime and maintain service continuity
• Analyze infrastructure requirements and contribute to the design and deployment of hardware and software solutions that meet operational needs
• Prepare detailed technical reports, documentation, and customer-facing communications to support transparency and knowledge sharing
• Apply knowledge of MPLS, OSPF, BGP, Spanning Tree, VLANs, routing, and switching to maintain and optimize network infrastructure
• Implement network security principles and VPN technologies to safeguard infrastructure integrity and data confidentiality
• Collaborate effectively within a team environment, demonstrating resourcefulness and self-motivation to support operational goals

Required competencies and certifications

• Diploma or Bachelor’s Degree in Computing, IT, Engineering, or related discipline
• Minimum 3 years of experience in network design, troubleshooting, and operational support
• Proficiency in MPLS, OSPF, BGP, Spanning Tree, VLANs, routing, and switching
• Understanding of network security principles and VPN technologies

Preferred competencies and qualifications

• CCNP certification
• Experience with public cloud platforms such as AWS, Azure, or GCP
• Hands-on experience with Linux administration

Other Information

Why Join Us

• Gain exposure to diverse infrastructure projects
• Hands-on role with significant operational responsibilities
• Supportive team culture with opportunities for professional development

Skills

Network Monitoring and Control Management, MPLS, Technical Customer Support, Network Operations, High Availability, Documentation, Technical Report Writing, IP Routing, Network Systems Maintenance, Network Administration and Maintenance, Collaborate With Internal Team, Infrastructure Security, Self Motivation, Analysis of System Requirements, BGP, Communication Providers