Presales Solution Engineer (SEAO)

About the Role

We are seeking a proactive and technically adept Presales Solution Engineer with expertise in the intralogistics and AGV (Automated Guided Vehicle) industry. This role combines sales acumen, project analysis, and technical expertise to deliver tailored solutions to our clients. The ideal candidate will excel at identifying client needs, presenting value-driven solutions, and communicating the benefits and trade-offs of different options, ensuring a seamless sales process and customers success.

Key Responsibilities

1. Client Engagement and Needs Analysis

• Engage with potential clients to understand their operational challenges and requirements.
• Conduct in-depth analysis of client processes, onsite situation, data and etc. to identify areas for optimization through intralogistics and AGV solutions.

2. Sales and Relationship Management

• Drive the sales process by presenting solutions effectively and addressing client objections with expertise.
• Build and maintain strong client relationship, acting as a trusted consultant throughout the sales cycle.

3. Solution Design and Proposal

• Collaborate with internal teams to develop customized solutions tailored to client needs.
• Provide detailed evaluations of proposed solutions, highlighting both their advantages and potential limitations.
• Analysis the competitive solutions in the projects, including investigation with client, competitor information collection, solution comparison and bidding strategy.

4. Presentation and Communication

• Deliver persuasive presentations and demonstrations tailored to various stakeholder groups, including technical teams, operational leaders, and executives.
• Clearly present the value proposition and key differentiators of the proposed solutions.

5. Collaboration and Handover

• Collaborate with the implementation team to ensure smooth transition from sales to project execution.
• Support post-sales activities as needed to maintain client satisfaction and secure future opportunities.

Qualifications

1. Bachelor’s degree in Engineering, Logistics, or a related field. Master’s degree is a plus.

2. Minimum 5 years of experience in solution engineer, technical sales, or a similar role within the intralogistics or AGV/AMR industry.

3. Exceptional analytical and problem-solving abilities to evaluate client needs and propose optimal solutions.

4. Familiarity with WMS/WCS software, robotics, and logistics automation systems, Experience with simulation or modeling tools

5. Highly motivated, results-oriented, and capable of managing multiple priorities. Strong interpersonal and communication skills to work effectively with diverse teams and clients.

Skills

Client Engagement, Optimisation Techniques, Solution Proposal, Sales Management, Relationship Management, Sales Process, Technical Knowledge, Solutions Sales, Maintaining Client Relationships, Presentation Skills, Customer Needs Analysis, Client Analysis, Technical Sales Consulting, Business Development, Logistics Engineering