Dock Field Technician

Position Summary

The Dock Field Technician diagnoses problems, performs repairs and provides preventative maintenance service on dock equipment at a customer’s site.

Specific Accountabilities

Troubleshoot, diagnose, service, repair and install various types of docks and related components including dock levelers, restraint systems, dock seals.

Perform all assigned planned maintenance on customer dock equipment.

Sound knowledge of utilizing electronic manuals

Sound knowledge of electrical and hydraulic diagnostics

Must be able to perform welding repairs.

Uses instruction manuals, wiring diagrams and hydraulic schematics to diagnose components and system failures.

Ensures customer work area is clean and free of debris, oil, and grease.

Maintain a service truck and its inventory.

Performs related duties as assigned.

Be able to self-manage administration duties, and documentation of work performed.

Qualifications

Education & Work Experience

High school completion and at least 2 years welding and/or warehouse dock repair experience. General mechanical and electrical aptitude required.

Competencies and Skills

Read and interpret blueprints.

Read and interpret welding process specifications.

Operate manual or semi-automatic welding equipment, choosing the best equipment to weld specific metals.

Operate manual or semi-automatic flame-cutting equipment.

Operate angle grinders and other tools.

Follow all safety and health procedures to avoid accidents and hazards.

Effective analytical and problem-solving skills

Good written and verbal communication and customer care skills

Time management skills

Valid driver’s license, good driving record and ability to operate lift trucks.

Working Conditions

A Dock Field Technician will work in a variety of environments depending on customer facilities such as a warehouse, shop, parking lot etc. Including varying temperatures and subjected to dust, dirt, grease, and noise levels ranging from moderate to loud.