Data Analyst (AI-Driven SME) - Amman, Jordan

Job Description

About the role:

We are looking for a Data Analyst (AI-Driven) who can bridge the gap between data and business value with a special focus on telco data, while leveraging AI and advanced analytics to drive smarter, faster decision-making.

This is not a traditional analyst role. We’re looking for someone who actively uses AI tools (e.g., ChatGPT, Copilot, Python, AutoML) to enhance analysis, automate workflows, and deliver deeper insights.

What You’ll Do

• Analyze data (BSCS,CDRs, network, charging, customer data) to identify trends and actionable insights
• Work closely with business stakeholders to gather and translate requirements into data solutions
• Perform data mapping, profiling, and interface analysis across systems
• Support data migration and ensure data quality, consistency, and accuracy
• Develop and execute SIT/UAT test plans and validation processes
• Build dashboards and reports (Power BI or similar) for business users and leadership
• Present insights and recommendations to stakeholders, including senior management

AI-Driven Responsibilities

• Use AI/GenAI tools to accelerate data analysis and root cause investigations
• Automate reporting, documentation, and test case generation using AI
• Apply AI techniques for data quality checks, anomaly detection, and optimization
• Demonstrate how AI can improve efficiency across the data lifecycle
• Identify opportunities to introduce AI-driven solutions in telecom use cases

What We’re Looking For

• 5+ years of experience in data analysis with a special focus on telco
• Strong knowledge of telco systems: EMM, MSC, ICT, CCN, MAPS, SDP, CDRs
• Solid understanding of Data Warehousing & BI concepts
• Strong SQL skills (mandatory)
• Experience with Hive, Presto, Trino, or similar
• Experience with Power BI or similar visualization tools
• Understanding of SDLC and testing methodologies

AI & Advanced Skills (Highly Preferred)

• Hands-on experience using AI tools (ChatGPT, Copilot, Python ML, AutoML)
• Ability to demonstrate real use cases of AI in your daily work
• Experience with Python (Pandas, NumPy, etc.) is a plus
• Familiarity with AI-driven analytics, automation, or anomaly detection

What Makes You Stand Out

• You don’t just analyse data , you use AI to work smarter and faster
• You can clearly explain complex insights to business stakeholders
• You are proactive, curious, and always exploring new technologies
• You bring a problem-solving mindset with strong attention to detail

Additional Info

• Client-facing role with regular stakeholder interaction
• May require travel and extended stays at customer sites

Important

We are specifically looking for candidates who can demonstrate how they use AI in their work, whether it’s generating SQL, automating reports, improving data quality, or accelerating analysis.