Obstructive Sleep Apnea Clinical Manager

As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow-because at LivaNova, we don’t just treat conditions - we aspire to alter the course of lives.

The Obstructive Sleep Apnea Clinical Manager is responsible for the overall management of Field Clinical Specialists, including the recruiting, hiring, training and development of all personnel. This is a working manager role that includes direct site management, customer education and assistance with day-to-day clinical demands. This position is responsible for monitoring and driving patient outcomes including titration/programming support, scheduling, and overall clinical outcomes. This position requires close collaboration with company stakeholders to ensure outstanding field support at clinical sites.

General Responsibilities

Team Leadership & Capability Development

• Lead, coach, and develop a team of Field Clinical Specialists (FCS), ensuring consistent delivery of high-quality clinical education and support.
• Establish clear performance expectations, provide ongoing feedback, and support career growth aligned with organizational needs.
• Foster a culture of patient safety, accountability, and continuous learning across the team.
• Ensure field readiness through onboarding, ongoing training, and credentialing of FCS team members.
• Management of scheduling to ensure proper coverage of titration/programming visits
• Partner with sales team to ensure patient journey is supported and optimized

Clinical Excellence & Field Execution

• Oversee the delivery of clinical training and technical support provided to healthcare professionals and patients, ensuring consistency and adherence to approved materials and Instructions for Use (IFU).
• Monitor and drive excellence in field execution, including therapy training, device programming support, and patient education.
• Identify trends in field performance and implement improvements to enhance clinical outcomes and customer experience.

Compliance, Quality & Risk Management

• Ensure team adherence to all regulatory, legal, and company compliance requirements, including proper documentation, adverse event reporting, and device safety protocols.
• Reinforce clear boundaries between technical support and clinical decision-making in all field activities.
• Partner with Quality and Regulatory teams to address field issues and drive continuous improvement.

Cross-Functional Collaboration & Strategy

• Act as the primary liaison between the FCS team and cross-functional partners, including Sales, Marketing, Clinical, Engineering, Quality, and Legal.
• Translate field insights into actionable feedback to inform product development, training programs, and clinical strategies.
• Support clinical trials and product launches through coordinated field execution and training alignment.

Customer & Stakeholder Engagement

• Build and maintain strong relationships with key clinical stakeholders, including physicians, surgeons, and sleep lab personnel, reinforcing LivaNova’s reputation for clinical expertise and partnership.
• Support strategic accounts by elevating complex clinical situations and ensuring a high standard of service delivery.
• Providing clinical and technical support during overnight polysomnography tests (PSGs), as needed
• Providing of troubleshooting and technical support to clinical sites

Operational Effectiveness & Planning

• Manage team deployment, territory coverage, and resource allocation to optimize support across regions.
• Track and analyze field activity metrics, training effectiveness, and team performance to drive data-informed decisions.
• Ensure accurate and timely reporting of field activities and business insights.

Professional Representation & Culture Leadership

• Model LivaNova’s values, demonstrating thoughtful humility, constructive collaboration, curious mindset, and empowered accountability.
• Promote a strong culture of professionalism, integrity, and patient-centricity across all interactions.

Education

• Bachelor’s degree required, ideally in nursing, STEM, life sciences, sleep medicine or equivalent.

Additional Skills and Requirements

• A minimum of 5 years working with patients in a clinical setting, with 3 years in a management role
• Experience in neuromodulation, bio-engineering, nursing, or sleep medicine
• Preferred - RPGST certification
• Ability to manage and develop a high-performance field-based team
• Empathy and understanding of the field sales force
• High degree of job ownership and business sense of urgency
• Project management skills
• Works well within teams both cross-functionally and teams that may or may be not located within a specific building or geography
• Demonstrated leadership ability, analytical thinking and problem resolution skills
• Strong expertise in Microsoft computer software applications
• Ability to meet medical facility credentialing requirements
• Repetitive use of computer

Travel Requirements

• 35-65%

Pay Transparency

• A reasonable estimate of the annual base salary for this position is $120,000-140,000 plus discretionary annual bonus. Pay ranges may vary by location.

Employee benefits include:

• Health benefits - Medical, Dental, Vision
• Personal and Vacation Time
• Retirement & Savings Plan (401K)
• Employee Stock Purchase Plan
• Training & Education Assistance
• Bonus Referral Program
• Service Awards
• Employee Recognition Program
• Flexible Work Schedules

Valuing different backgrounds:

LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.