IT Engineer (f/m/x)

Build the Market Leader in Satellite Analytics with us at LiveEO

Your challenge

This is a hands-on role for someone who's comfortable owning problems end-to-end from a laptop enrollment issue to a network outage to an access review ahead of an audit.

Due to the nature of this role, we are looking for someone with EU citizenship.

• Administer and maintain our identity provider and mobile device management platform, including user lifecycle, group-based policies, conditional access, and MFA enforcement
• Support day-to-day operations across our productivity suite (email, calendar, shared drives, admin console policies)
• Manage team collaboration tools and integrations, including access provisioning and workspace administration
• Maintain our IT asset management system, keeping hardware inventory, assignments, and lifecycle status accurate
• Administer our IT service management platform, ticket workflows, request forms, SLAs and our internal knowledge base/documentation space
• Provide admin support for the engineering team's issue tracker (user provisioning, workflow configuration, integrations)
• Support cloud infrastructure operations and basic administration within our AWS environment
• Administer and troubleshoot our network hardware, such as: routers, switches, access points, and VPN across office and remote setups
• Evaluate, roll out, and manage governance around AI coding and productivity tools used by engineering and other teams
• Provide hands-on troubleshooting and support across macOS, Linux, and Windows endpoints
• Contribute to security hardening efforts: patch management, endpoint security, vulnerability remediation, and access reviews
• Support ongoing SOC 2 and ISO 27001 compliance work, such as evidence collection, control documentation, audit prep, and policy maintenance
• Help maintain IT documentation, runbooks, and onboarding/offboarding processes
• Act as an escalation point for IT support tickets and troubleshoot infrastructure issues across the stack
• Excellent communication and stakeholder-management skills, with the ability to explain complex technical topics to audiences ranging from engineers to Directors and Senior Directors.

Your profile

• 5+ years of experience in a system administration, IT infrastructure, or workplace IT role
• Solid experience with a cloud-based identity provider and MDM solution (SSO, SCIM, device policies, zero-touch enrolment)
• Experience administering a major productivity/email suite (Google Workspace or Microsoft 365) at an admin level
• Comfortable working across macOS, Linux, and Windows in a single environment
• Working knowledge of AWS or another major cloud provider
• Experience with networking fundamentals and hands-on management of business-grade network hardware (routers, switches, wireless controllers, VPN)
• Practical understanding of IT security concepts: endpoint protection, patching, access control, least privilege
• Familiarity with compliance frameworks such as SOC 2 or ISO 27001, or willingness to learn and own related processes
• Experience with IT asset management tooling and structured inventory practices
• Experience administering an ITSM/ticketing and wiki platform (e.g. Jira Service Management and Confluence, or equivalent), workflow setup, permissions, and documentation structure
• Comfortable administering an engineering-facing issue tracker (e.g. Linear or Jira) - user access, project setup, integrations
• Interest in or experience with AI-assisted developer tools (e.g. Claude, Cursor) from an admin/governance perspective not coding expertise, but comfort evaluating and rolling out new tools
• Strong troubleshooting instincts and the ability to work independently on ambiguous problems
• Clear written communication, you'll be documenting processes and writing for both technical and non-technical audiences
• Fluent English; German is a big plus but not required

Nice To Have:

• Prior experience in a startup or scale-up environment
• Exposure to compliance audits (SOC 2 Type II, ISO 27001 certification cycles)
• Scripting ability (Bash, Python, or similar) for automation of routine admin tasks

Your Benefits

• The opportunity to create a product that can improve business processes and lives across the globe.
• We empower employees to drive their own career development, take initiative and have the freedom to be creative and bold.
• Not an overtime culture - we take care that overtime is done only as a necessity and always offset with time off and rest.
• A collaborative and learning environment - frequent internal workshops, knowledge sharing sessions, journal clubs and hackathons.
• Office located in the centre of Berlin Kreuzberg with free fruit, nuts and drinks.
• Potential to participate in the employee stock option program.
• Urban Sports membership and BVG subsidy, Jobrad, corporate pension program.
• A diverse and vibrant international environment of 30+ different nationalities.