Senior Front Office Advisor & Operations Analyst
Overview
LMI is seeking a seasoned Senior Front Office Advisor & Operations Analyst to serve as a trusted counselor to senior leadership within the Federal Protective Service (FPS), part of the Department of Homeland Security (DHS). This role is embedded in the FPS Office of the Director (front office) and works directly with agency leadership on issues that shape the strategic direction, operational priorities, and mission effectiveness of FPS.
The ideal candidate will bring substantial homeland security experience and a strong understanding of FPS’s mission to protect federal facilities and personnel. You will advise senior leaders on complex analytical, policy, and business process matters, helping them make informed decisions that advance the agency’s mission and improve enterprise performance.
Work Location Requirement: This position is full-time on-site at FPS headquarters in Springfield, VA. Regular in-person engagement with senior leaders and front office staff is essential to the role. Limited ad hoc telework flexibility may be available, but this is fundamentally an on-site position.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors - helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Key Responsibilities:
- Serve as a primary advisor to FPS front office leadership, providing strategic analysis, recommendations, and decision support on high-visibility initiatives.
- Lead and coordinate efforts to design, refine, and implement business processes and programs that impact agency-wide operations and long-term strategic goals.
- Support the integration of new or improved programs, policies, and technologies across FPS, ensuring alignment with DHS priorities and homeland security best practices.
- Develop executive-level briefings, dashboards, and analytical products for the Director and senior leadership to inform planning, resource allocation, and policy decisions.
- Collaborate closely with stakeholders across FPS and DHS to surface operational challenges, analyze risks, and propose actionable, mission-focused solutions.
Qualifications
MINIMUM QUALIFICATIONS:
- Bachelor’s degree, preferably in a discipline related to business, information technology, organizational effectiveness, public administration, or criminal justice - other degrees can be considered if experience demonstrates capability.
- Ten (10) years of experience assisting with strategic planning activities, qualitative and quantitative analysis, operational support, and formal documentation.
- Ability to conduct detailed research and analysis of qualitative and quantitative data and present to executive leaders.
- Experience planning and managing change-oriented projects and assessing their performance against objectives and milestones.
- Strong, demonstrated problem solving experience and communication skills, both orally and in writing.
- Ability to propose and assess capabilities of alternative solutions to meet program needs.
- Ability to effectively manage several projects at one time.
- Ability to manage multiple groups and tasks and work independently or in a group.
- Proficiency in the Microsoft Office suite of tools, including Word, PowerPoint, Excel, Project, and Visio.
- Ability to obtain DHS public trust security clearance.
DESIRED QUALIFICATIONS
- Master’s degree, preferably in a discipline related to business organizational effectiveness, public administration, or criminal justice.
- Experience, as either an employee or contractor, working within both the Executive and Legislative branch of the Federal Government.
- Experience providing direct Senior Executive Leadership support to ensure the flow of the information to the Executive Team and synthesizing information to provide a single agency perspective.
- Experience in designing strategies with ambiguous requirements and building consensus with multiple Executives.
- Experience in exercising political savvy to identify issues and work with impacted executives to deliver needed change identified evidenced by example(s) in their resume.
- Strong facilitation and influencing skills and the ability to build relationships and interface with executive and senior level government leaders.
- Experience bringing commercial industry best practices to affect change in the federal government identified by example(s) in their resume
- Ability to design and lead change management efforts.
- Strong copy-editing skills and attention to detail.
- Excellent project and time management skills to thrive in a fast-paced environment.
- Proficiency with data visualization methodologies and software (e.g., Power BI or Tableau).
- Lean Six Sigma, Change Management, Agile, and/or PMP certifications.
- Familiarity with FPS’s history and operations.
- Experience working within a federal law enforcement agency.
- Existing DHS public trust or final security clearance.
Target salary range: $100,000 - $145,000
Disclaimer:
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.