Forward Deployed Product Manager (FDPM)

The Forward Deployed Product Manager (FDPM) at LotusFlare is a high-impact role positioning elite professionals directly at the intersection of external clients, strategic business objectives, and internal platform engineering teams. This is a deeply technical and strategic role designed specifically for dynamic execution leaders who reject the traditional "meeting scheduler" or "status tracker" interpretation of project management.

The FDPM operates as an entrepreneurial, technical product manager embedded directly within a client's environment.

You are a unique blend of technical product manager, data strategist, solution architect, and execution engine. You are completely accountable for uncovering our client's most painful operational bottlenecks, defining robust platform solutions, writing granular technical requirements, protecting delivery margins (P&L), and driving unprecedented deployment velocity. Your mission is to transform raw enterprise complexity into highly polished production systems with relentless software rigor, making LotusFlare software absolutely indispensable to our clients' core business operations.

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

WE OFFER:

• Hybrid (3 days per week at the office);
• Multisport card;
• Yearly bonus;
• Paid Lunches;
• Private Medical Insurance;
• Company covers accountant assistance expenses;
• ZUS Coverage;
• Paid sick leaves;
• 21 working days of vacation, public holidays;
• Trainings and workshops.

Zakres obowiązków

• Embed proactively within the client team, technical ‘infrastructure’, and business operations to deeply understand and document their real-world workflows, integration realities, and system pain points.
• Translate chaotic, unstructured business demands and technical constraints into clean, high-impact platform solutions that align seamlessly with LotusFlare DNO Cloud product catalog, charging models, and orchestration patterns.
• Act as the primary interface and trusted advisor to senior client stakeholders and product owners, preparing high-quality milestone presentations and managing complex enterprise relationships.
• Lead technical alignment workshops, partnering closely with internal Forward Deployed Engineers and client architects to map backend systems, define REST APIs, outline JSON schemas, and structure data flows.
• Author comprehensive, high-quality Technical Requirements Documents (TRD) and Product Requirements Documents (PRD) that ensure clear technical boundaries and eliminate delivery ambiguity.
• Establish a tight loop back to the Core Product team; distill custom field-deployment constraints, required workarounds, and field insights into rigorous 1-page feature theses that permanently improve our core SaaS platform productized catalog.
• Drive high-velocity tactical sprint execution, backlog refinement, and core agile planning ceremonies to keep the delivery engine moving seamlessly from raw ideation into active production code.
• Deconstruct high-level project milestones into detailed, fully groomed Jira/Asana tasks with comprehensive context descriptions, clear story point assignments, explicit dependencies, and rigorous acceptance criteria.
• Collaborate closely with internal QA teams and client testing leads to drive end-to-end user acceptance testing (UAT), ensuring platform features meet strict, absolute Definition of Done (DoD) metrics.

Wymagania

Hybrid
Office location: Krakow, Mogilska 43
3 days per week at the office

• Experience: 5+ years of software implementation experience operating as a Technical Product Manager, Forward Deployed Engineer/Architect, Management/Technical Consultant, or Senior Technical Project Manager handling large-scale, complex enterprise systems integrations.
• Technical Acumen: Strong foundational fluency in cloud-native microservices architectures, REST APIs, JSON schemas, containerized environments (Docker/Kubernetes), and database technologies. Must possess the technical competence to lead complex data and architectural design sessions confidently without needing to write production code.
• Telecom Domain Expertise: Robust knowledge of telecom frameworks (BSS/OSS architecture) with hands-on experience executing massive digital transformation programs across customer management, digital commerce, billing, activation, or network orchestration.
• Thriving in Ambiguity: An intense, entrepreneurial ownership mindset with a proven ability to operate with extreme autonomy in flat, fast-paced corporate environments. Comfortable making highly confident decisions under deeply uncertain, rapidly shifting conditions.
• Consultative Communication: Exceptional verbal and written communication skills. Elite capability to ask deep, analytical, first-principles questions (management consulting style), challenge legacy system constraints gracefully, and instantly structure chaotic business challenges under pressure.
• AI Tool Integration: Demonstrated competency or high enthusiasm for integrating Generative AI developer environments and tools (e.g., Cursor, Claude, Copilot, Gemini) into daily professional workflows to automate documentation, analyze complex data sets, and massively scale individual output.
• Global Mobility & Rigor: Exceptional diligence with the flexibility to collaborate effectively across highly distributed international time zones (North America, Europe, and Asia hubs), and a willingness to travel to client deployment sites to embed directly with operations when critical milestones dictate.

Tech stack

• Client-facing experience
• Agile
• End-to-end ownership
• Technical understanding
• Data-driven mindset
• OSS
• BSS
• Technical background
• TM Forum
• SaaS