Process Technician

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Center sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach. 

The primary function of the Process Technician is to support machine setup, maintenance, and troubleshooting activities to maintain product quality and regulatory compliance, increase process output, and reduce operational costs. The successful candidate will support automated packaging operations while ensuring adherence to quality, safety, and performance standards within a regulated manufacturing environment.

This position operates across multiple shift patterns, including Swing, Weekday Nights, and Weekend Night shifts. Candidates will be assigned to a specific shift pattern and will be expected to work that designated schedule on an ongoing basis. The role offers the opportunity to work within a high-performing team in a fast-paced, technology-driven manufacturing environment.

Responsibilities

• Monitor packaging equipment to ensure optimal performance, efficiency, and reliability.
• Perform equipment troubleshooting and preventative maintenance activities, identifying and resolving process or equipment-related issues.
• Support repair activities and liaise with appropriate personnel where required.
• Conduct quality inspections of packaging processes and finished products to ensure compliance with site quality standards.
• Maintain accurate records, logs, and documentation to support compliance, analysis, and continuous improvement initiatives.
• Adhere to all Environmental, Health & Safety (EHS) requirements and ensure equipment is operated safely at all times.
• Comply with all site GMP, EHS, and regulatory requirements.
• Support and maintain automated packaging line operations.
• Complete all required training and development activities.
• Assist with onboarding and cross-training of new team members.
• Contribute to process improvement and operational excellence initiatives.
• Any other duties or responsibilities that may be assigned to you in your role.

Skills Required

• Demonstrated knowledge of GMP principles and regulated manufacturing environments.
• Strong troubleshooting and problem-solving skills with the ability to make structured decisions.
• Knowledge of automated packaging equipment and manufacturing processes.
• Strong interpersonal skills with the ability to work effectively across all levels of the organisation.
• Excellent organisational and analytical skills.
• Aptitude for process optimisation, continuous improvement, and Lean methodologies.
• Strong teamwork and communication skills.
• Proficiency in data collection, trending, and reporting.
• Excellent verbal and written communication skills in English.
• Computer literacy with proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• Experience with packaging equipment such as Zebra printers, robotics, shrink-wrap equipment, conveyors, and vision systems is advantageous.

Education / Licenses / Certifications

• Minimum Level 6 qualification in Manufacturing Technology, Mechanical Engineering, Automation Engineering, Electrical Engineering, Electronics, Mechatronics, or a related discipline.
• Alternatively, a recognised trade qualification/apprenticeship in a relevant technical field.
• Minimum 2 years' experience in a GMP or other regulated manufacturing environment.
• Proof of education, licences, and certifications will be required where applicable.

LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.