Principal - Architecture
Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 13, 2026. LTM scores B on the Alion truth index.
We are looking for a Senior Salesforce Agentforce Technical Architect to lead the architecture design and implementation of enterprisegrade AI solutions using Salesforce Agentforce The role will own the endtoend technical architecture across Agentforce Data Cloud Salesforce Core integrations security and generative AI while providing technical leadership to development teams and engaging with senior business and technology stakeholders
Key Responsibilities
Define endtoend architecture for Salesforce Agentforce solutions based on business use cases and enterprise architecture standards
Design intelligent autonomous and assistive agents using Agentforce topics actions instructions guardrails and reasoning capabilities
Translate complex business requirements into scalable Salesforce and AI solution architectures
Architect Agentforce solutions integrated with Sales Cloud Service Cloud Experience Cloud Data Cloud and external enterprise applications
Design grounding strategies leveraging Salesforce data Data Cloud Knowledge CRM data APIs and enterprise content
Architect Data Cloud capabilities including ingestion data modeling identity resolution calculated insights segmentation and activation for AI use cases
Define integration patterns using RESTSOAP APIs Platform Events MuleSoft Apex Flow and external services
Lead the technical design of custom Apex Lightning Web Components LWC Flows APIs and Agentforce actions where outofthebox capabilities are insufficient
Define appropriate trust security access control data privacy prompt safety and AI governance standards
Establish architecture patterns for humanintheloop scenarios agent escalation exception handling and auditability
Drive Agentforce testing and evaluation including response accuracy grounding quality hallucination risk latency and business outcome validation
Conduct architecture reviews design walkthroughs code reviews and technical governance
Provide technical leadership and mentoring to architects technical leads and Salesforce developers
Collaborate with Salesforce product teams enterprise architects security teams data teams and business stakeholders
Support estimation technical discovery solution proposals implementation roadmaps and release planning
Troubleshoot complex performance integration security and Agentforce implementation issues
Required Skills
12 years of overall IT experience with 8 years of Salesforce experience and strong architecture experience
Strong handson expertise in Salesforce Agentforce and Generative AI solutions
Deep understanding of Salesforce Core platform architecture including Apex LWC Flow security model sharing governor limits and asynchronous processing
Strong knowledge of Agentforce architecture agent configuration topics actions instructions grounding and orchestration
Good experience with Salesforce Data Cloud data modeling ingestion identity resolution and activation
Strong understanding of LLMs prompt engineering RAGgrounding concepts responsible AI and hallucination mitigation
Experience integrating Salesforce with enterprise applications using MuleSoft REST APIs eventdriven architecture and middleware platforms
Strong understanding of Salesforce security OAuth SSO permission models data access and enterprise security patterns
Experience designing highly scalable Salesforce solutions for complex enterprise environments
Excellent stakeholder management architecture documentation communication and technical leadership skills
Preferred Certifications
Salesforce Certified Technical Architect CTA or strong CTAlevel architecture experience
Salesforce Certified Application Architect System Architect
Relevant Salesforce Agentforce certification
Salesforce Data Cloud certification
Salesforce Platform Developer and Integration Architecture certifications are advantageous