ServiceNow Technical Lead

LTM · IT Consulting & Digital Transformation · IT Outsourcing & Dedicated Teams · 2 hours ago
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Location
Remote (United States)
Seniority
Staff · 7+ years exp
Visa
H-1B filings in 12 months: 199 · for this role: 111

Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 4, 2026. LTM scores B on the Alion truth index.

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LTM

LTM, formerly LTIMindtree, is an Indian IT services and consulting company providing application development, cloud, data engineering, AI, enterprise application implementation and managed services to large enterprises. Headquartered in Mumbai and majority-owned by Larsen & Toubro, it was formed in 2022 by the merger of L&T Infotech, founded in 1996, and Mindtree, and is listed on the BSE and NSE. It hires Salesforce and full-stack developers, data engineers, program managers and software engineers in Bengaluru, Kolkata, Pune and Bellevue, Washington.
ltm.com · HQ: Mumbai, India · Enterprise Apps Implementation Partners · IT Outsourcing & Dedicated Teams · IT Consulting & Digital Transformation · 5000+ employees · Est. 1996
Tech stack of LTM

ServiceNow Technical Lead

Job Description:

7 to 11 years of experience in ServiceNow support and administration

Strong handson experience in ITSM ITOM and Security Operations SecOps modules

Handle incidents problems changes service requests and production issues within SLA

Troubleshoot ServiceNow platform issues and coordinate with developmentinfrastructure teams for resolution

Experience in configuration workflows integrations monitoring and platform administration

Perform RCA for critical issues and drive problem resolution and service improvements

Work directly with clientstakeholders for issue resolution status reporting and operational coordination

Strong analytical troubleshooting communication and stakeholdermanagement skills

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