Assistant Manager - Operations

Key Responsibilities

Logistics & Warehouse Operations

• Manage and coordinate daily warehouse and logistics activities, including inbound, outbound, inventory control, and order fulfilment.
• Ensure smooth execution of receiving, storage, picking, packing, and shipping processes.
• Monitor operational performance and implement continuous improvement initiatives to enhance efficiency and service levels.
• Ensure compliance with company policies, safety regulations, and operational procedures.

Warehouse Management System (WMS) & SAP

• Maintain and optimize WMS operations to ensure inventory accuracy and operational efficiency.
• Utilize WMS for inventory management, order processing, stock reconciliation, reporting, and transaction monitoring.
• Troubleshoot system-related issues and collaborate with IT and relevant stakeholders to improve system performance.
• Ensure accurate and timely data entry and reporting within WMS and SAP.

Inventory Management

• Monitor inventory accuracy through cycle counts and stock audits.
• Investigate and resolve inventory discrepancies.
• Seeking approval from customer to do the adjustment with the correct size or colour.

Team Leadership

• Supervise warehouse and logistics personnel to ensure daily operational targets are achieved.
• Provide coaching, training, and performance management to team members.
• Foster a positive work environment focused on teamwork, accountability, and continuous improvement.

Reporting & Analysis

• Prepare daily, weekly, and monthly operational reports.
• Analyze logistics KPIs, including inventory accuracy, order fulfillment rates, on-time delivery, and warehouse productivity.
• Utilize Microsoft Excel and reporting tools to generate insights and support management decision-making.

Stakeholder Management

• Coordinate with suppliers, transport providers, customers, and internal departments to ensure smooth logistics operations.
• Support logistics planning and resource allocation to meet business requirements.

Requirements

Education

• Bachelor's Degree or Diploma in Logistics, Supply Chain Management, Business Administration, or related field.

Experience

• Minimum 5 years of experience in logistics, warehouse, or supply chain operations.
• At least 2 years of supervisory or team leadership experience preferred.
• Strong hands-on experience with Warehouse Management Systems (WMS).
• Practical experience using SAP in logistics, warehouse, or inventory management functions.

Skills & Competencies

• Strong knowledge of warehouse operations, inventory control, and logistics processes.
• Advanced Microsoft Office skills, especially Excel (Pivot Tables, VLOOKUP/XLOOKUP, data analysis, reporting).
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong leadership and team management capabilities.
• Knowledge of Lean, Continuous Improvement, or Six Sigma methodologies is an advantage.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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