Virtual Assistant Team Lead - Philippines, Remote

About Magic

For over 10 years, Magic has connected top remote talent with fast-growing businesses - backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide.

Check out Magic's Business Profile

Know more about our Team via Magic's Careers Page

Role Overview

This is a full-time, in-house role at Magic, not a VA placement with a client - you lead the team of VAs matched to our clients and make sure both sides of that arrangement hold up.

It's a different kind of lead role than "manager." You're not stacking direct reports - you own the whole partnership: the client relationship and the people delivering on it. Part account lead, part coach, no fixed script. The VAs on your team don't answer to you because of your title - they follow your lead because you've earned their trust, and that's the only authority that survives a 2am client call.

When your team delivers, clients stay. When clients stay, Magic grows.

Shift: training runs overnight (Week 1: Monday-Thursday 8:30 PM-5:30 AM PHT, Friday MEA team orientation; Weeks 2-3: 10:00 PM-7:00 AM PHT), Monday-Friday, with your eventual production shift landing between 6 PM-3 AM, 12 AM-9 AM, or 4 AM-1 PM PHT. Training is strict: zero absences (documented medical emergencies only), max 2 tardies, 70% minimum score with one retake per failed module.

Compensation & Benefits

Gross package ₱42,000 (₱38,117 base + ₱3,833 non-taxable allowances), plus a performance bonus of ₱3,000-₱5,000/month (650+ billed hours/week and quality targets) - total monthly potential ₱42,000-₱47,000 · HMO (after 6 months) · 12 vacation + 10 sick days/year · 13th month pay, SSS, PhilHealth, PAG-IBIG · Desktop computer + full IT support provided · Paid Training

Application Process

Application + Pre-Qualifying Assessment → Interview with Talent Team (45 min) → 24-Hour Reflection Period → Final Interview with Operations Team → Background Check → Job Offer → 3-Week Training Program