Repair Technician

岗位职责 / Responsibilities

1. Product Inspection & Fault Diagnosis

Perform visual inspections, functional checks, and fault diagnosis on robotic lawn mowers and related products returned for repair;

Use company-provided diagnostic software, testing tools, and repair equipment to identify and locate product faults;

Determine the root cause of faults and the appropriate repair solution based on inspection and test results;

Accurately record product faults, diagnostic results, and repair information as required.

2. Product Repair

Perform product disassembly, component replacement, reassembly, and repair in accordance with repair SOPs;

Troubleshoot and repair common issues involving motors, sensors, PCBs, wiring harnesses, wheel assemblies, cutting discs, batteries, and other components;

Properly use repair tools, testing equipment, fixtures, and other required equipment;

Ensure all repair activities comply with company safety, quality, and operational standards.

3. Post-Repair Testing & Quality Verification

Perform functional testing and complete product inspections after repair;

Confirm that repaired products meet company quality and delivery standards;

Troubleshoot and resolve any abnormalities identified during post-repair testing;

Improve first-time repair success and minimize repeat repairs and product returns.

4. Product Inspection & Refurbishment

Inspect, evaluate, and grade returned products according to company standards;

Clean, repair, replace components, and refurbish eligible products;

Perform functional testing and quality inspections after refurbishment;

Organize and package refurbished products and accessories according to company requirements.

5. Repair System & Data Recording

Accurately record diagnostic results, fault causes, repair actions, and replaced spare parts in the company repair system;

Ensure consistency between product serial numbers (SN), repair work orders, and physical products;

Accurately register spare parts used during the repair process;

Support reconciliation and verification of repair data, spare parts, and inventory information.

6. Repair Center Workplace Management

Maintain a clean, organized, and safe repair workstation;

Properly manage and use repair tools and testing equipment;

Comply with repair center safety requirements, ESD procedures, and operational standards;

Coordinate with spare parts, warehouse, and other teams to support efficient product flow.

7. Other Responsibilities

Support engineers in testing and validating new products, new repair solutions, and repair SOPs;

Promptly report recurring, batch-related, or potential product quality issues identified during repairs;

Participate in company-provided product knowledge and repair skills training;

Perform other related duties based on the operational requirements of the Repair Center.

任职要求 / Requirements

1. Technical background in electronics, electrical engineering, mechanics, mechatronics, automotive repair, or a related field;

2. Basic mechanical disassembly, inspection, and repair skills;

3. Ability to properly use screwdrivers, multimeters, and common repair tools;

4. Strong hands-on ability and willingness to perform practical repair and workshop-based tasks;

5. Detail-oriented and able to follow standardized processes and repair SOPs;

6. Strong sense of responsibility, quality awareness, and safety awareness;

7.Preferred candidates will have experience in one or more of the following areas:

Repair and maintenance experience with robots, robotic lawn mowers, power tools, or outdoor power equipment;

Repair experience with home appliances or consumer electronics;

Repair experience with e-bikes, automobiles, or electromechanical equipment;

Repair experience involving PCBs, motors, sensors, batteries, or electronic control systems;

Experience working in a warehouse repair center, after-sales service center, or refurbishment/repair center.