Salesforce CRM Manager

About the job

Salesforce CRM Manager | Hybrid London | £70,000 to 90,000 | No Sponsor Visa

Job Description:

We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have a strong background in Salesforce CRM, excellent analytical skills, and the ability to effectively communicate and collaborate with various team members.

Responsibilities:

• Oversee the usage and performance of the Salesforce CRM platform within the organization
• Customize and configure Salesforce to meet the companys needs and objectives
• Train staff on how to use Salesforce and create user-friendly documentation and training materials
• Create and maintain reports and dashboards to track business metrics
• Develop and implement CRM strategies to enhance customer relationships
• Work closely with various teams to ensure Salesforce is effectively integrated with other systems
• Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements
• Ensure data integrity by performing regular data audits and clean-up
• Manage Salesforce roles, profiles, sharing rules, workflows, and groups
• Troubleshoot and resolve Salesforce issues

Requirements:

• Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field
• 5+ years of experience in Salesforce CRM management
• Strong knowledge of Salesforce CRM features and functionalities
• Experience with Salesforce customization and configuration
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a dynamic and innovative team
• Professional development and growth opportunities

If you are a strategic thinker with a passion for Salesforce CRM and a track record of driving successful CRM initiatives, we would love to hear from you!