Associate Audit Manager

About the Audit Group

Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to new business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career.

About our Audit team:

Join our dynamic Audit and Advisory Services team (AAS) and play a vital role in supporting and enhancing governance and risk management across Manulife Group in different segment and countries (including MBPS, global functions, Asia and GWAM segments). You’ll have the unique opportunity to collaborate with colleagues from over 10 locations across Asia, gaining exposure to a rich variety of cultures and perspectives. This is your chance to help shape the future of our audit function - all while developing your own skills and career in a collaborative, supportive and truly multicultural environment.

Within AAS, this role sits in the business audit stream and primarily supports audits of life insurance companies and asset management entities within Manulife in China, Hong Kong, and Singapore. The team works across diverse business models, products, and regulatory environments, offering broad exposure and strong learning opportunities for audit professionals.

Role Purpose

This role is a key contributor to the planning, execution, and delivery of high-quality business audits and reviews covering life insurance and asset management operations. The role requires sound audit judgment, strong stakeholder engagement skills, and the ability to assess risks, controls, and business practices in a practical and value-adding manner.

The role is encouraged to leverage data analytics and technology to enhance audit effectiveness, coverage, and insight generation.

Position Responsibilities

• Plan, execute, and support a range of business audits and reviews (including risk-based audits, targeted reviews, and defined procedures) in accordance with Manulife’s audit methodology and IIA Standards.
• Perform end-to-end audit activities, including planning, fieldwork, analysis, and reporting, with appropriate supervision.
• Evaluate key business risks, internal controls, and governance practices across life insurance and asset management operations.
• Identify control gaps, assess root causes, and develop clear, practical, and value-added audit issues and recommendations.
• Communicate audit observations effectively with business and regional management, and support constructive discussions to reach agreement on audit issues and action plans.
• Prepare audit deliverables that are clear, concise, and well-structured, in line with audit quality and reporting standards.
• Apply data analytics, where appropriate, to support risk assessment, testing, and identification of trends or anomalies.
• Monitor and follow up on the implementation status of agreed audit actions to support timely issue closure.
• Maintain high standards of audit quality, documentation, and professional judgment in all assignments.
• Actively participate in departmental initiatives, knowledge sharing, and continuous improvement activities.

Learning Opportunities

The role provides strong on-the-job learning and development opportunities, particularly for professionals seeking to deepen their expertise in life insurance and asset management business auditing.

You will have opportunities to:

• Gain in-depth exposure to life insurance and asset management operations across China, Hong Kong, and Singapore.
• Develop strong business audit, risk assessment, and control evaluation skills in complex, regulated environments.
• Build practical experience in applying data analytics to support audit planning and execution.
• Enhance stakeholder management and communication skills through regular interaction with business leaders and regional management.
• Strengthen your professional foundation for progressive growth within Internal Audit and Advisory Services.

These experiences will enhance your technical and soft skills, preparing you for advancement and new roles within the company. As an audit professional at Manulife, you'll also have opportunity to use advanced tools like a centralized GRC tool, business analytics, machine learning, and Python to drive impactful audit outcomes.

Required Qualifications

• University degree in Accounting, Finance, Business, Economics, or a related discipline.
• Minimum of 4-6 years of relevant experience in internal audit, external audit, risk management, compliance, or equivalent business roles within financial services.
• Solid understanding of business processes, risks, and controls.
• Strong written and verbal communication skills, with the ability to clearly articulate audit findings and recommendations.
• Ability to work collaboratively in a multicultural and regional environment.
• Fluency in spoken and written English.

Preferred Qualifications

• Experience within life insurance companies and/or asset management companies is highly valued.
• Familiarity with auditing life insurance products, asset management operations, or related regulatory environments.
• Professional certifications such as CPA, CA, ACCA, CIA, or equivalent are an advantage.
• Experience or interest in using data analytics to support business audits.
• Additional language capabilities (e.g. Chinese) are an advantage.

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement