Officer - Distribution Management

Position Responsibilities:

• Prepare and maintain regular sales and production reports, ensuring accuracy, completeness and timely delivery to management and frontline Sales.
• Perform detailed data validation, reconciliation and analysis to support sales performance monitoring and management reporting.
• Support the implementation and administration of sales campaigns and incentive programs, including production and eligibility validation, incentive calculation, result tracking and payout preparation.
• Develop and maintain Excel-based reports, trackers and calculation tools to support sales monitoring, campaign management and incentive administration.
• Analyze sales and production data to identify trends, performance gaps and areas requiring follow-up, and provide relevant information to support business and sales initiatives.
• Perform quality checks and reconciliation to ensure the accuracy of sales reports, campaign results and incentive calculations.
• Support sales administration activities, including validation and processing of forms, records and other sales-related documentation.
• Maintain accurate records and coordinate with frontline Sales and relevant internal stakeholders on outstanding, incomplete or exceptional cases.
• Support management and frontline Sales with ad-hoc data analysis, reporting and information requests.
• Work closely with internal stakeholders to enhance reporting, validation and administrative processes and improve operational efficiency.
• Support other distribution initiatives and ad-hoc assignments as required.

Required Qualifications:

• University degree in Business Administration, Finance, Accounting, Statistics, Data Analytics or a related discipline.
• At least 2 years of relevant experience in sales reporting, sales operations, incentive calculation, campaign management, data analysis or a related field.
• Strong numerical and analytical skills with the ability to work accurately with detailed sales and production data.
• Strong proficiency in Microsoft Excel, including PivotTables, lookup functions, formulas and data reconciliation; experience in handling and analyzing large datasets is preferred.
• Proficient in Microsoft Word and PowerPoint, with the ability to prepare clear reports and presentation materials.
• Knowledge or hands-on experience in Power BI, SQL or other data visualization and analytical tools would be an advantage.
• Strong attention to detail and a high level of accuracy, particularly in data validation, calculation and reporting.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement