Business Analyst

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

Role - Business Analyst.

Experience- 3+ Years.

Location- Bangalore.

About MarketStar

In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

What will You do?

• Analyse vendor performance, financial, operational, and commercial data to identify trends, gaps, risks, and improvement opportunities.

• Develop and maintain dashboards, reports, scorecards, and KPIs covering vendor performance, headcount, productivity, spend, cost, and compliance.

• Conduct headcount, cost, rate, and spend analysis to support vendor planning, budgeting, and cost optimization.

• Support the Sourcing team with vendor, headcount, rate, cost, location, and scope details required for RFPs and Statement of Work (SOW) development.

• Support RFP/RFI preparation, vendor benchmarking, market research, and vendor evaluation activities.

• Conduct initial contract reviews and drafting support, including SOWs, change orders, and related documentation; identify contractual gaps and risks.

• Maintain vendor rate cards, commercial information, contract details, and other confidential data.

• Perform contract, invoice, and commercial compliance checks against agreed rates, scope, headcount, and contractual terms.

• Prepare vendor’s quarterly business review deck, executive reports, weekly leadership updates, and data-driven insights for stakeholders.

• Partner with Sourcing, Procurement, Finance, Legal, Operations, and business leaders to support vendor strategy and decision-making.

• Identify opportunities for cost optimization, process improvement, standardization, and automation across vendor operations.

• Research industry trends, market practices, vendor capabilities, and emerging opportunities to support strategic vendor decisions.

What will You need to Succeed?

• Strong analytical skills with the ability to collect, organize, analyse, and interpret large datasets.

• Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and findings to both technical and non-technical audiences.

• Strong problem-solving skills with a proactive and results-oriented mindset.

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Qualifications & Experience

• Bachelor’s degree in business, Economics, Finance, Statistics, Mathematics, Computer Science, or a related field. Master’s degree preferred.

• 3+ years of experience in vendor management, business analysis, sourcing, commercial operations, procurement, or a related field, preferably within a technology, B2B, or outsourcing environment.

• Strong proficiency in Excel and data analysis, with working knowledge of SQL and data visualization tools such as Power BI or Tableau.

Must-Have Skills

• Vendor management, market research, and benchmarking.

• Strong data analysis, cost analysis, and ability to translate data into actionable insights.

• Understanding of sourcing, RFP/RFI processes, contracts, SOWs, and commercial terms.

• Strong understanding of the outsourcing/vendor ecosystem, including vendor models, rate structures, headcount, and cost drivers.

• Strong communication, stakeholder management, and presentation skills.

• Ability to work cross-functionally with Sourcing, Procurement, Finance, Legal, Operations, and business teams.

• Strong attention to detail, particularly when handling contracts, rate cards, financial data, and confidential vendor information.

What’s in it for you?

Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.

We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

If you’re up for this job, go on and hit the “Apply Now” button!