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Location
In office (Chattanooga)
Seniority
Middle · 3+ years exp
Visa
H-1B filings in 12 months: 6 · green card filings: 5
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026. Mars scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Mars, Incorporated is a family-owned American maker of confectionery, food and pet care products headquartered in McLean, Virginia. Founded in 1911 by Frank C. Mars and still owned by the Mars family, it sells brands such as M&M's, Snickers, Twix, Orbit, Pedigree, Whiskas and Royal Canin and runs veterinary hospital chains including Banfield and VCA. Its global careers board lists sales representatives, machine technicians, brand and marketing managers, pet nutrition roles and corporate staff in North America, Europe and Asia.

Job Description:

The Supply/Capability Trainer will lead site-wide capability building and training execution across our operations and maintenance teams. In this role, you will champion a culture of continuous learning, standard work, and operational excellence by translating hands-on technical processes into clear, engaging, and modern digital and classroom learning experiences.

The ideal candidate brings strong facilitation and coaching skills, practical knowledge of manufacturing operations, and experience with Education & Training (E&T) pillar methodologies to drive safety, quality, and peak equipment performance.

What are we looking for?

Minimum Qualifications

  • High school diploma or GED equivalent.
  • 2+ years of experience in a manufacturing, operations, supply chain, or technical industrial environment.
  • Proven experience delivering training, coaching associates, or facilitating workshops/onboarding programs.
  • Demonstrated ability to create clear instructional materials, standard operating procedures (SOPs), job aids, or digital training content.
  • Strong written, verbal, and interpersonal communication skills with the ability to engage diverse shop-floor and leadership teams.
  • Proficiency with digital tools, including Microsoft Office (Word, PowerPoint, Excel) and standard learning technologies.

Preferred Qualifications

  • Associate’s or Bachelor’s degree in Human Resources, Education, Technical Communications, Engineering, or a related field.
  • 3+ years of experience in a dedicated functional training, technical writing, or organizational development role within a TPM/Lean manufacturing setting.
  • Experience with Education & Training (E&T) pillar concepts, Training Within Industry (TWI), Train-the-Trainer (TTT) frameworks, role profiling, or skills gap analysis.
  • Experience producing multimedia learning content (short instructional videos, e-learning modules, digital checklists).
  • Familiarity with vertical startup methodologies and project commissioning support.

What will be your Key Responsibilities?

Leadership & Strategy

  • Team Collaboration: Participate on a team of Functional Trainers and Training Support associates as part of a high-performing, customer service-driven team.
  • Program Deployment: Identify, develop, and deploy site-wide training programs to address critical needs in onboarding, job qualification, safety, quality, Education & Training (E&T), and equipment operation.
  • Coaching & Influence: Coach and influence site operations and maintenance teams on training systems, standards, and strategies to optimize site performance.
  • Continuous Improvement: Utilize Education & Training (E&T) Pillar Essential Elements, processes, and programs to continuously improve training procedures (including OJT/TTT, Turbo Charge, Role Profiling, and Skills Gap Analysis).
  • Team Engagement: Execute a team engagement plan to build strong morale and foster open dialogue among operations, maintenance, and site leadership teams.
  • Project Support: Support site capital projects and new equipment installations from a functional training perspective to drive toward vertical start-up utilizing standardized functional templates.

Content Development & Delivery

  • Standard Work Documentation: Develop, document, and maintain standard work instructions, training materials, job aids, and checklists across both paper-based and digital formats.
  • Multimedia Learning: Create engaging instructional videos, e-learning modules, and presentations demonstrating standard work and correct operating procedures.
  • Knowledge Translation: Convert hands-on process knowledge into clear, accessible visual and digital training content.
  • Facilitation & Delivery: Serve as a lead presenter and facilitator for site training sessions, including "Train the Trainer" (TTT) programs for production and maintenance associates.
  • Skill Development: Continuously seek professional development opportunities to expand your training skillset and incorporate modern learning methodologies and insights in-role.

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • A strong focus on learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.
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