Workforce Administration Analyst I

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Responsible for interpreting, analyzing, and executing complex employee data transactions in Workday, OnBase, and vendor systems. Ensures data integrity through proactive audits, validation routines, and instructional feedback to requestors, promoting accurate and compliant updates. Partners closely with HR Operations, Talent Acquisition, Employee and Labor Relations, Payroll, and vendors to ensure consistent application of policies and processes.

Requires analytical judgment and professional expertise to interpret requests, determine the appropriate business process, and provide education to HR partners and managers to ensure data accuracy and compliance with organizational standards.

Essential Functions

-Interpret and analyze requests to determine appropriate actions, applying a strong understanding of HR data processes and system dependencies. Identify when destructive edits (e.g., deletions) should be replaced with corrective changes that preserve historical accuracy.

-Ensure data integrity across HR systems by conducting proactive audits, reconciling discrepancies, and implementing data validation and correction procedures. Provide instructional feedback to requestors to prevent recurring data issues.

-Advise HR staff, managers, and other stakeholders on the correct Workday processes and best practices to achieve desired outcomes, often translating complex workflows into clear, actionable guidance.

-Serve as a key point of contact for employees, HR, and managers to provide analytical support and recommendations related to workforce administration transactions. Evaluate requests to recommend compliant and efficient solutions.

-Collaborate cross-functionally with Compensation, Payroll, and HR Operations to resolve complex or escalated data issues that require research and judgment.

-Lead or contribute to data integrity and compliance initiatives, including project-based updates, mass data loads, and configuration testing related to workforce transactions.

-Support implementation of HR and Compensation Operations projects, providing input on system and process enhancements to improve accuracy and efficiency.

-Document and communicate findings, summarize root causes of data issues, and recommend process improvements.

-Exercise professional judgment and discretion in determining appropriate solutions within established policies, standards, and regulatory frameworks.

Qualifications

Education

• Bachelor's Degree Human Resources Management, Business Administration or related Field of Study required
• Experience can be accepted in lieu of a degree

Experience

• Human Resources experience 1-2 years required

Knowledge, Skills and Abilities

• Analytical and problem-solving skills; ability to interpret complex requests and recommend appropriate business processes.
• Demonstrated expertise in maintaining data integrity and compliance across HR systems.
• Proficiency with Workday or comparable HCM systems and MS Office Suite.
• Excellent communication and interpersonal skills, with the ability to educate stakeholders on system processes and compliance requirements.
• Ability to work independently within established policies, applying sound judgment to resolve non-routine issues.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.

Additional Job Details (if applicable)

Working Model

• Remote
• M-F Eastern business hours required
• Remote employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$53,040.00 - $75,888.80/Annual

Grade

5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.