Store Manager _ Jumbo Epping

Introduction

The store manager is responsible- inter alia- for the attainment of operational objectives. To oversee the financial well-being of the store and handle all associated reporting.

Duties & Responsibilities

Trading Performance

• Effectively manage the sales and margin mix
• Manage and monitor P&L
• Control and Limit expenses
• Manage the store budget
• Manage cash flow and working capital in the store
• Manage customer credit and debtors
• Manage and facilitate the in store buying process including but not limited to developing and executing the stores pricing strategy
• Negotiate KVI and commodities with suppliers and attain the best prices
• Ensure profitable closure of deals or goods sold and increase sales as per targets
• Regularly conduct a competitor analysis to ensure competitiveness
• Implement and maintain systems to ensure that Finance Administration is efficiently implemented in the store in line with applicable policies and procedures
• Monitor and ensure that all relevant data is correct and sent to relevant stakeholders timeously
• Effective support of Central Services Finance team on ad hoc basis
• Efficient and accurate record keeping of related documentation
• Effectively manage category of top customers through analysis i.e. growth vs trends, inflation and GMROM

• Develop and execute a clear category strategy, contribution and margins 

 

Implementation of Business Strategies and Goals

 

• Plan and implement business goals in the stores effectively according to set timelines
• Plan, execute and monitor store targets against set targets for the financial year 
• Ensure adequate staffing according to company recruitment policy and procedure
• Ensure that floor standards are at the required standard as per company policy and procedures and or directive from Regional Operations Manager
• Ensure that merchandising and space layouts are of the required standard
• Effectively manage shrinkage and stock levels in the store according to company processes and procedures as well as due attention to the safety standards

• Execute and monitor store promotions

 

Building Effective Stakeholder Relationships

 

• Build and maintain effective relationships with Central Service staff, suppliers and customers to ensure sustainability in the business
• Build and maintain good consultative relationships with MASSCASH head office Finance team so as to facilitate effective upwards and downwards communication
• Regularly conduct a customer analysis to maintain and grow customer base this includes obtaining good knowledge of customer’s store, size, location, range, ‘catchment areas’ etc.
• Build lasting relationships with customers and understand their needs

• Effectively service Banner memberships 

 

 

Staff Management

 

• Ensure that staff is performance managed, appraised and developed
• Monitor staff attendance to ensure optimum productivity
• Advise and coach line managers in the need and effective use of a performance management system
• Minimise shrinkage and breakages
• Ensure that your team members know, understand and adhere to company rules and procedures. Investigate and/or Report suspicious occurrences or people to Risk Department
• Ensure that staff is trained and developed

• Follow company disciplinary and grievance procedure when misconduct or staff disputes arise. Notify Regional HR Manager of all IR issues 

 

Safety and Security

 

• Ensure that staff is trained on all relevant safety procedures as per OHS Act in liaison with L&D Team

• All incidents are reported to the risk team  

 

Effective Self-Management

 

• Demonstrate consistent application of internal policies and procedures
• Escalate identified problems to relevant business managers
• Promote harmony and teamwork
• Promote sharing of knowledge through informal and formal channels
• Apply knowledge of the organisational systems, structures, policies and procedures to achieve strategic objectives 
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Maintain a positive attitude
• Respond openly to feedback
• Take ownership for driving own career development
• Manage own development (skills and knowledge)
• Plan and prioritise, demonstrating abilities to manage competing demands
• Communicate effectively, maintaining relationships  

Desired Experience & Qualification

• Relevant tertiary education in Administration, Finance related and or related field; and at least 7-10 years’ experience in a FMCG environment in a related role.
• Grade 12
• Exceptional Communication both written and spoken
• Project management
• Content development
• Excellent Time Management Skills
• SAP

 

Package & Remuneration

Market Related