Principal, Product Management GBSC AI Delivery

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal, Product Management GBSC AI DeliveryWho is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Global Business Solutions Center (GBSC) Tech team is looking for a Principal, Product Management GBSC AI Delivery to build and scale a product-led organization focused on solving Mastercard’s most complex, mission-critical corporate operations challenges. The ideal candidate is a leader who can translate business problems at global scale into scalable product strategies and AI-driven solutions, while spearheading the transformation toward autonomous enterprise functions through agentic AI, workflow automation, and intelligent operating models.

Role

- Define and lead the product strategy for enterprise workflows across Finance, HR, Legal, and other global business operations, aligning technology investments to measurable business outcomes

- Lead the transformation toward autonomous enterprise operations by embedding agentic AI, workflow automation, and intelligent orchestration into critical business processes

- Partner with business, operations, and technology leaders to identify high-impact opportunities, prioritize investments, and deliver scalable solutions across global teams and markets

- Drive simplification and standardization across platforms, workflows, and operating models, reducing fragmentation and enabling scalable, reusable capabilities

- Establish product governance, delivery frameworks, and performance metrics to ensure solutions are secure, scalable, measurable, and aligned to enterprise priorities

All About You

- Advanced experience in Product Management focused on enterprise platforms, operational workflows, and business transformation

- Strong ability to translate complex global business challenges into scalable product strategies, roadmaps, and measurable outcomes using modern tech product management frameworks

- Deep understanding of AI, automation, and agentic technologies, with experience embedding intelligent capabilities into enterprise operations

- Strong executive communication and stakeholder management skills, with the ability to influence senior leaders across business and technology organizations

- Experience operating in highly complex, regulated, and globally distributed environments with a focus on scalability, governance, and operational

Desirable Capabilities

- Ability to balance long-term product vision with hands-on execution in fast-paced, highly matrixed environments

- Passion for reimagining how enterprise work gets done through AI and automation

- Strong builder mindset with experience creating new capabilities from the ground up

- Ability to lead through ambiguity, influence across functions, and drive alignment on enterprise-wide priorities

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

- Abide by Mastercard’s security policies and practices;

- Ensure the confidentiality and integrity of the information being accessed;

- Report any suspected information security violation or breach, and

- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $156,000 - $265,000 USD