Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.

• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

MasterCard Data & Services is seeking an accomplished Product Manager to support our Merchant & alternative segment solutions. Our products are at the heart of a world-class analytics eco-system built on a universe of behavioural data. It helps everyday business users to make smarter data-driven decisions which move the needle on business performance. Our Product Managers are listening to our customers and driving new innovations in self-service analytics and diagnostics.

Product Managers in Data & Services at Mastercard

• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
• Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation-taking into account how our products all work together to serve customer needs

Role

• Act as an expert, advocate, and champion for our product solutions
• Support global product management team efforts with analytically driven input into strategic business plans and product roadmaps
• Coordinate across cross-functional teams for product sales, usage and continuous product enhancements
• Provide support for management of the product P&L and forecasting/budgeting discussions for the product
• Monitor specific product performance metrics at all stages of the product life cycle, and make recommendations regarding solutions to issues
• Effectively communicate strategy and vision up and down the organization
• Play critical role in prioritizing development efforts as they align against product strategy
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

All About You

• Analytical, solutions-oriented skillset with the ability to drive thought leadership
• Strategic mind set to solve complex and ambiguous problems
• Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements
• Proven track record collaborating in cross-functional teams to deliver outstanding products and features
• Excellent written and verbal communication skills including the ability to interface with clients
• Highly organized and able to deal with multiple and competing priorities
• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines,
• marketing research, pricing, business case development)
• Strategic mind set to solve complex and ambiguous problems
• Experience in managing analytical solutions designed for payments or a related financial services sectors preferred

• Bachelor’s degree in business or relevant experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.