Senior Cloud Platform Engineer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

• The Internal Cloud Platforms team is responsible for the day-to-day maintenance and operation of various cloud platforms and their supporting services.
• Internal Cloud Platform Engineers are engaged in the project lifecycle as infrastructure is designed and ultimately inherit responsibility of the new environment.
• The primary responsibility of the team is to react to incidents in cloud, PaaS, Kubernetes and pipeline infrastructure platforms.
• Secondary objectives of the team are to improve the resiliency of systems through active contribution back to design as well as automating repetitive tasks.
• Requires a deep understanding of various platforms used for delivery of traditional and cloud services.
• Requires the ability to write automation code to remediate repeating and prevention of potential issues.
• Requires a working understanding of Continuous Delivery principals, software development methodologies and infrastructure automation.
• This is a “hands on” role that deals with reacting to and proactively avoiding issues with infrastructure platforms used for delivery of cloud services.
• Do you enjoy creating code-based solutions to replace manual processes?
• Are you the type of person that will drive the solution and team in the best direction instead of the easiest?

Role

• Interact with and create effective monitoring systems that reduce the need for human intervention in daily web operations
• Respond to incidents in various platforms. This in an ON-CALL role that expects work done during off work hours and weekends/holidays based on team schedule.
• Create high quality and rugged code solutions to automate detection and recovery of common operational problems
• Identify and create automation that can be used by initial responders for easily resolvable issues

All About You

• Expert understanding Cloud Operational duties
• Working knowledge of target platforms (vSphere, Cloud Foundry, Kubernetes, Concourse pipelines)
• Familiarity with XML Gateways, API technology and F5 load balancers preferred
• Highly attuned to security needs and best practices
• Ability to write quality automation code in one or more languages
• Familiarity with multiple cloud vendors and past experience a plus.
• Fluent English is a must

Location: México City

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.