Software Engineering Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Mastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. If you thrive in a fast-paced, agile environment, value creativity and technical excellence, and are eager to make a meaningful impact, this is the role for you.

The Services global product team is seeking a Manager, Software Engineering to accelerate the development of Analytics & AI solutions within the Data Analytics and AI product suite. The goal of this team is to build AI products that drive smarter decisions and better outcomes for customers, applying AI responsibly, and leveraging in-house and 3rd party assets and capabilities effectively to maximize ROI for the program.

Engineers work in small, flexible teams. Every team member contributes to designing, building, and testing features. The range of work you will encounter varies from building intuitive, responsive UIs to designing backend data models, architecting data flows, and beyond. There are no rigid organizational structures, and each team uses processes that work best for its members and projects.

Position Responsibilities:

As a Manager, Software Engineering, you will:

Lead strategic technical direction for applications, architectures, and development processes.

Lead and push the boundaries of analytics and powerful, scalable applications

Act as a contributor to product implementation while empowering your team

Champion innovation by exploring and adopting new technologies and methodologies.

Lead with an agile mindset, adapting to changes quickly and guiding your team to pivot when needed.

Coach, mentor, and develop a cross-functional engineering team to deliver high-quality solutions and well-tested code

Foster a culture of accountability, collaboration, and continuous learning.

Collaborate across teams and business units to solve complex technical problems and ensure alignment.

Partner with Product Managers and Customer Experience Designers to define roadmaps, scope features, and plan releases.

Ensure projects meet customer demands while scaling platform solutions for future growth.

Ideal Candidate Qualifications:

10+ years of engineering experience in an agile production environment.

Experience leading the design and implementation of complex features in full-stack applications.

Proficiency with object-oriented languages, preferably Java/ Spring, alternatively C#

Proficiency with modern front-end frameworks, preferably React with Redux, Typescript.

Fluent in the use of Git, Jenkins.

Solid experience with RESTful APIs and JSON/SOAP based API.

Solid experience with SQL, Multi-threading, Message Queuing.

Hands-on experience with Python or Scala is preferred, as well as expertise in Hadoop platforms and related tools.

Experience in building and deploying production-level data-driven applications and data processing, workflows/pipelines and/or implementing machine learning systems at scale in Java, Scala, or Python and deliver analytics involving all phases.

Data engineering or data science background with strong understanding of data pipelines, architecture, infrastructure, and management.

Desirable Capabilities :

Hands on experience of cloud native development using microservices.

Hands on experience on Kafka, Zookeeper.

Knowledge of enterprise application security protocols and concepts.

Expertise with automated E2E and unit testing frameworks.

Knowledge of Splunk or other alerting and monitoring solutions.

Core Competencies:

Strong technologist eager to learn new technologies and frameworks.

Experience coaching and mentoring junior teammates.

Customer-centric development approach

Passion for analytical / quantitative problem solving

Ability to identify and implement improvements to team development processes

Strong collaboration skills with experience collaborating across many people, roles, and geographies

Motivation, creativity, self-direction, and desire to thrive on small project teams

Superior academic record with a degree in Computer Science or related technical field

Strong written and verbal English communication skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.