Business Analyst, Trust & Safety

Mayflower creates digital entertainment products used by millions of people worldwide. We combine technology, product thinking, and experimentation to build experiences that engage a global audience and shape the future of online entertainment.

Responsibilities

• Requirements Elicitation & Specification: Gather and validate requirements with stakeholders; translate them into clear, testable artifacts (epics/features, user stories/use cases, acceptance criteria, business rules, edge cases, etc.). Use appropriate modeling (flows, state/decision logic, process models) when it improves clarity.

• Requirements Lifecycle Management: Maintain requirements throughout delivery - manage changes, document decisions, and assumptions.

• Knowledge Base Ownership: Create and maintain a structured, searchable knowledge base for product behavior and business rules; ensure documentation is accurate, current, and consistently organized.

• Cross-functional Communication & Alignment: Serve as the primary bridge between Product and Engineering; drive alignment across Product, Design, QA, and Tech on scope, risks, dependencies, and constraints. Communicate complex logic with maximum clarity and minimal context loss.

• Quality & Validation Support: Support delivery quality by reviewing scenarios and acceptance criteria, collaborating with QA, and participating in validation of shipped features against intended requirements.

• AI-Assisted Analysis: Use AI tools (LLMs) to improve speed and quality of BA work (drafting and refining requirements, consistency checks, scenario generation, documentation maintenance), while applying rigorous verification and maintaining accountability for correctness.

Requirements

You’ll thrive here if you have

• Experience: 5+ years as a Business Analyst in product development, working closely with cross-functional delivery teams.

• Strong BA Craft: Demonstrated ability to structure ambiguous problems, define business rules, and produce clear, testable requirements with appropriate depth.

• Analytical Speed: Ability to quickly understand existing complex product logic, identify gaps and risks, and document behavior in a way that is usable by both technical and non-technical stakeholders.

• Documentation Excellence: Strong, structured writing skills; ability to create documentation that is concise, consistent, and easy to navigate and maintain over time.

• AI Proficiency: Practical experience using modern AI/LLM tools in day-to-day analysis work to increase throughput and improve quality (not just basic prompting).

• Stakeholder Management: Ability to influence without authority, facilitate discussions, and drive decisions in a fast-paced environment with changing priorities.

• English: Upper-Intermediate (B2) or higher; documentation and discussions are conducted in English.

Conditions

We know that great talent deserves great conditions, so here's what you can expect when joining us:

• EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.

• Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.

• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.

• Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.

• Mindfulness & well-being support, including psychological assistance with 50% coverage.

• 50% coverage of school and kindergarten fees for your children.

• Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.

• Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.

• A culture of recognition: a peer reward program to celebrate your contributions.

• A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.

• Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.

• A strong engineering culture: international teams, corporate events, team buildings, and hackathons-because great work happens in great communities.

Recruitment process

• HR interview (40 min);

• Test task;

• Technical interview (1.5 hours);

• Final interview (1 hour).