Internal Sales Representative
First seen by Alion on Nov 3, 2026.
SUMMARY:
Company based in Durban is seeking a skilled Sales Representative to join their team.
POSITION INFO:
OVERALL PURPOSE To manage the complete sales process from initial customer enquiry through to order completion, whether telephonically, electronically or face-to-face with walk-in customers. The successful candidate must be passionate about sales, technically competent, customer-focused and driven to generate business, build relationships and achieve sales targets. KEY RESPONSIBILITIES Generate new business and identify sales opportunities. Build and maintain strong relationships with new and existing customers. Attend to walk-in customers, telephone calls and email enquiries promptly and professionally. Understand customer requirements and recommend suitable products and solutions. Read and interpret technical drawings and prepare accurate, competitive quotations. Ensure quotations, calculations, pricing and invoices are accurate. Proactively follow up on quotations to secure orders. Manage customer orders from placement through to completion and delivery. Provide excellent after-sales service and follow up on customer satisfaction. Work closely with internal departments to ensure customer requirements are met. MINIMUM REQUIREMENTS Matric \/ Grade 12. Previous internal sales experience in the steel or metal industry is essential. Experience selling steel-related products and\/or services. Ability to read and interpret technical drawings. Good mathematical skills and excellent attention to detail. Computer literate, with proficiency in the full Microsoft Office package. AutoCAD experience will be advantageous. SKILLS AND PERSONAL ATTRIBUTES Passionate about sales and customer service. Excellent verbal and written communication skills. Strong interpersonal and relationship-building abilities. Bubbly, outgoing personality with a positive attitude. Target-driven, self-motivated and results-oriented. Strong organisational and time-management skills. Ability to work under pressure and meet deadlines. Team player with a proactive approach and a strong sense of accountability.