Senior Account Manager

Reference: CPT000570-IA-1

Purpose of the Role
Responsible for managing and growing a portfolio of commercial customers across the Fuels and Lubricants businesses, with accountability for sales performance, customer profitability, new business development and achievement of volume and EBITDA targets.

(Please note that this is a 12-month fixed-term-contract position.) Duties & Responsibilities Key Responsibilities

• Manage customer accounts and profitability, including P&L performance, margins and financial targets.
• Achieve agreed sales volume, revenue and EBITDA targets across Fuels and Lubricants.
• Identify and secure new business opportunities while growing existing customer accounts.
• Develop and maintain strong customer relationships to drive retention, satisfaction and business growth.
• Develop and implement sales strategies and customer-specific business plans.
• Monitor market trends and competitor activity to identify commercial opportunities.
• Manage customer-related OPEX and CAPEX budgets and identify cost-saving opportunities.
• Optimise supply chain efficiencies, inventory management and demand forecasting.
• Negotiate and manage commercial agreements, ensuring compliance with agreed terms and conditions.
• Collaborate with internal stakeholders across Supply Chain, Logistics, Credit, Marketing and Technical functions to ensure effective service delivery.
• Ensure compliance with relevant legislation, licensing requirements and operational standards.

Minimum Qualifications and Experience

• Matric with a relevant tertiary qualification.
• Extensive commercial sales experience, preferably within a direct sales environment.
• Proven experience in new business development and key account management.
• Experience within the fuels, lubricants or petroleum industry.
• Strong understanding of customer profitability, P&L management and commercial performance.
• Demonstrated ability to negotiate commercial agreements and develop strategic customer relationships.

Key Skills and Competencies

• Strong commercial and financial acumen.
• Sales strategy and business development.
• Customer profitability and financial analysis.
• Key account and relationship management.
• Strong negotiation and influencing skills.
• Market analysis and commercial awareness.
• Stakeholder engagement and collaboration.
• Results-driven with strong problem-solving abilities.

Systems Knowledge

• Working knowledge of SAP.
• Advanced Microsoft Excel and proficiency in Microsoft Office.
• Experience with CRM systems, preferably HubSpot.