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POS Operations Support Coordinator

Mellon Group · Cards & Card Issuing · POS Terminals & Kiosks · Bachelor's Degree · 2 months ago

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Salary

≈ $12k – $20k per year (Estimated)

Location

In office (Piraeus)

Employment

Full-Time

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Sep 7, 2026. Mellon Group scores B on the Alion truth index.

Overview

Company

Impact

Profile match

Mellon Group

Mellon Group is a Greek technology company founded in 1990 and based in Athens. It provides card personalisation, payment terminals and field services for financial institutions. The group operates in more than a dozen countries.

mellongroup.com · HQ: Athens, Greece · Cards & Card Issuing · POS Terminals & Kiosks · 5000+ employees · Est. 1990

Tech stack of Mellon Group

Mellon Technologies, the parent company of Mellon Group, is a leading provider in electronic transactions, telephone customer service, and business process outsourcing. Specializing in innovative Point of Sale (POS) solutions, we are committed to delivering reliable products and high-quality services to our clients.

We are looking for a POS Operations Support Coordinator to support the daily operations of our POS Service team.

The role focuses on ensuring smooth processes, monitoring performance, and driving continuous improvement.

Key Responsibilities:

Monitor daily operations and resolve issues promptly
Ensure SLA compliance and track performance metrics
Analyze data and recommend process improvements
Coordinate and communicate across teams
Handle escalations and ensure timely resolution
Support internal communication and team efficiency

Requirements

Bachelor’s degree in Engineering, IT, Business, or related field
2-4 years of experience in operations or service coordination
Strong analytical and organizational skills
Excellent communication skills
Proficiency in Microsoft Office (BI/reporting tools are a plus)

Benefits

Competitive salary
Health insurance
Training and development opportunities
Dynamic work environment

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