Operations Coordinator

Description

Position Summary

The Caretaking & Cleaning Coordinator advances the cleanliness, safety, and functionality of Memorial Park’s facilities, amenities, and public-use areas by leading daily caretaking and cleaning operations within assigned park areas. This role prioritizes operational tasks, exercises independent judgment in responding to site conditions, and coordinates team members to implement established custodial and park cleanliness standards.

This role reports to the Caretaking & Cleaning Supervisor.

• Work Location: On-site at Memorial Park
• Schedule: Sunday-Thursday or Tuesday-Saturday at 5:30 AM - 2:00 PM; occasional evenings and weekends required based on operational needs (seasonal adjustments may apply)
• Employment Status: Full-Time
• FLSA Status: Non-Exempt (Hourly)
• Benefits: Full-time employees are eligible for medical, dental, and vision coverage; paid time off; short- and long-term disability; and 401(k) retirement plan. Part-time employees are not eligible for benefits.

Key Responsibilities

Caretaking & Cleaning Operations

• Implement caretaking and cleaning maintenance practices including restroom and facility cleaning, waste and recycling collection, litter removal, trail and pathway upkeep, and maintenance of park amenities.
• Inspect park facilities, restrooms, trails, and public-use areas to ensure safe, clean, and functional park environments.
• Evaluate site conditions and prioritize maintenance activities to support park cleanliness and visitor experience standards.
• Coordinate completion of routine cleaning schedules, inspections, and minor maintenance activities.
• Ensure accurate documentation of operational activities, inspections, and work orders using established tracking systems.
• Assist with monitoring inventory of cleaning supplies, equipment, and operational materials and communicate replenishment needs.

Team Leadership & Coordination

• Lead and prioritize daily field activities within assigned areas.
• Provide on-site direction and technical guidance to Technicians, seasonal staff, and volunteers.
• Safely operate and provide training on assigned tools, equipment, and vehicles required to support field operations.
• Coordinate workflow to ensure timely completion of assigned tasks.
• Provide field-level performance feedback and communicate performance observations or personnel concerns to the Supervisor for appropriate follow-up.
• Communicate operational needs, emerging conditions, and performance observations.

Safety & Operational Standards

• Interact with park visitors in a courteous and professional manner and model service standards.
• Reinforce safe work practices and proper equipment use among team members.
• Support compliance with safety policies and use of personal protective equipment (PPE).
• Elevate safety concerns and operational risks to the Supervisor.
• Lead volunteer activities and support special events as needed.

Requirements

Minimum Qualifications

• Three (3) or more years of professional experience in park operations, custodial operations, facilities maintenance, or related field; leadership experience preferred.
• Demonstrated knowledge of custodial operations, public facility care, and park cleanliness standards.
• Experience safely operating operational tools, small equipment, and park vehicles.
• Proficiency with Microsoft Office and digital work order or asset management systems.
• Valid Texas driver’s license.

Preferred Certifications

• N/A

Physical & Environmental Requirements

• Ability to perform physically demanding outdoor work in varying weather conditions.
• Capacity to bend, kneel, crouch, climb, and stand for extended periods.
• Lift and carry up to 50 pounds on a repetitive basis.
• Safely operate motorized vehicles and power equipment.
• Work safely in high-traffic public environments.
• Perform work at heights following required safety training.

Safety Expectations

All employees share responsibility for maintaining a safe work environment. Staff must follow established safety procedures, use required personal protective equipment (PPE), exercise caution in all work activities, and immediately report hazards, unsafe conditions, or injuries to supervisors.

Disclaimer

This job description outlines the general nature and scope of work for this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Additional tasks may be assigned as needed to support Memorial Park Conservancy’s mission and operations.