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Location
In office (Maricao)
Visa
Sponsors visas in United States; no register of this country names it

Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 14, 2026.

Overview
Company
Impact
Profile match
Headquartered in Caguas, Puerto Rico (with regional offices in North Carolina and California), Mentor Technical Group (MTG) is an engineering, technical, and regulatory compliance services provider specializing in life sciences and FDA-regulated industries. Founded in 2000, the company delivers end-to-end operational and technical solutions spanning commissioning, qualification, and validation (CQV), calibration and metrology, integrated facilities and asset management, automation engineering, and environmental health and safety (EHS) consulting. Operating as an ISO-certified, minority-owned business enterprise (MBE), it partners with multinational pharmaceutical, biotechnology, and medical device manufacturers across North America, Latin America, and Europe.

Essencial Functions

  • Develop and establish strategies and methods that improve preventive/predictive maintenance across multiple locations.
  • Lead Maintenance and Operations improvement projects across multiple locations.
  • Maximize clients’ equipment reliability focusing on equipment availability, equipment downtime reduction, and maintenance cost reductions.
  • Use reliability processes to implement risk assessments and financial justifications to advise clients on asset management. Technical writing of PM’s, PM reviews, PM modifications, Root Cause Failure Analysis (RCFA), Failure Mode and Effect Analysis (FMEA), Failure Mode and Criticality Analysis (FMCA), management of Computer Maintenance Management System (CMMS).
  • Identify cost improvement opportunities.
  • Oversee activities directly related to providing services.
  • Train employees on Reliability Centered Maintenance (RCM), Reliability technologies, Maintenance planning and CMMS systems
  • Preserve MENTOR Technical Group as the preferred provider for reliability services.

Specific Duties, Activities and Resposabilities

  • Establish, monitor and report metrics for customer service levels and key business indicators for the division
  • Direct the training and performance evaluations of reliability, maintenance planning and CMMS staff and oversee their activities.
  • Manage accounts efficiently, and accurately, providing solutions to clients, while identifying and prioritizing opportunities for project continuity and/or the creation of new accounts.
  • Manage Asset Management improvement project across the division.
  • Standardize Reliability Operations practices across Mentor Operations
  • Monitor Customer Service Satisfaction and take steps to increase to highest level. Assure that all Human Resources and Finance matter requirements are in compliance
  • Develop timely performance appraisals for direct reports.
  • Monitor Customer Service Satisfaction and take steps to increase to highest level.
  • Models company values and ethical behavior in all relationships with internal and external customers.Formulate, direct and coordinate activities to promote products and services.
  • Teach, mentor and train employees on reliability and/or maintenance activities methodologies.
  • Must be a team player committed to developing and working in a quality environment.
  • Perform additional duties as assigned by direct supervisor to support normal operations

Educational or Equivalent Requirements

  • Bachelor’s Degree Engineering field is required, ME is preferred.
  • Maintenance and Reliability Professional or Reliability Leader Certification will be highly preferred
  • Vibration Analyst or Thermography Certification will be considered a plus.
  • Project Management Certification will be considered a plus.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.

Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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