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Salary
$23k – $59k per year (Estimated)
Location
Remote (Bulgaria)
Employment
Full-Time
Overview
Company
Impact
Profile match
Mercier Consultancy Group is a recruitment and business process outsourcing staffing firm based in Athens, Greece, that sources multilingual customer support talent for outsourced service centres and the brands they serve. It places Dutch, German, French and other language speakers in on-site roles in Athens and Sofia, Bulgaria, and in remote roles across Greece, on programmes supporting clients such as Booking.com, PayPal, Zalando, Dyson, Miele, Mercedes-Benz and Pandora. Its openings are for language-specific customer experts, customer support and CX specialists, reservations agents, social media content moderators and generative AI trust and safety specialists.

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European talent acquisition and specialized BPO solutions. We bridge the gap between world-class global talent and industry-leading organizations, ensuring excellence in every recruitment partnership we forge.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Digital Trust and Safety Analyst position in Bulgaria, based in the heart of Sofia. This is a vital role within the social media industry, dedicated to ensuring user safety and maintaining high content standards across digital platforms. If you are seeking top-tier jobs in Bulgaria, this role offers the perfect blend of career progression and professional impact.

Key Responsibilities

  • Monitor and review user-generated content on social media platforms to ensure adherence to community guidelines.
  • Analyze and resolve reported content violations, including reports of harassment, misinformation, and policy breaches.
  • Maintain a safe and positive digital environment for a diverse, international audience.
  • Collaborate with cross-functional teams to refine safety protocols and content moderation strategies.
  • Stay updated on trending topics and cultural shifts within the Norwegian digital landscape to ensure accurate moderation.
  • Provide high-quality feedback to improve the efficiency and accuracy of automated detection systems.
  • Handle sensitive information with the utmost discretion and professionalism, following strict data protection regulations.

Requirements

  • Native or fluent Norwegian (spoken and written) is mandatory for this Norwegian speaking Digital Trust and Safety Analyst position in Bulgaria.
  • Valid EU passport (mandatory).
  • Strong cultural awareness and understanding of current events in the Nordic region.
  • Proficiency in English for reporting and team communication.
  • Experience or a deep interest in social media moderation and digital safety trends.
  • Excellent analytical and decision-making skills in a fast-paced environment.

Benefits

What We Offer

  • Competitive Monthly Salary.
  • Fully Paid Training.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel) included for all international hires.
  • Monthly Performance Bonus.
  • Modern, international office environment in Sofia.
  • And Much More...

Life in Bulgaria

Sofia is an emerging European hub, perfectly balancing rich historical heritage with a thriving, modern tech scene. Joining our Norwegian speaking jobs in Bulgaria means experiencing a lifestyle filled with vibrant culture, stunning mountain landscapes, and a pleasant climate. Life in Bulgaria is both affordable and exciting, making it one of the most sought-after destinations for professionals looking for a fresh start.

Relocating to Bulgaria is a seamless experience with our comprehensive support. Beyond the professional opportunity, you will enjoy a high quality of life, a bustling culinary scene, and a welcoming international community. Discover why so many professionals choose to build their careers in Bulgaria-a country that offers the perfect synergy of professional growth and personal enrichment.

How to Apply

If you are ready to take the next step in your career and join a global leader in the social media industry, we invite you to Apply Now. Join the team at Mercier Consultancy Group and start your new journey in beautiful Sofia today.

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