Open AI Platform Engineer and Infrastructure Support

Job Summary:

This role is responsible for ensuring the technical design, development, installation, and maintenance of state-of-the-art software applications and services for the company. The role plays a crucial role in building technical solutions to help other developers/engineers deliver faster with modern software and application development tools. The role is responsible for technical need analysis and project management. The role builds and maintains relationships with stakeholders across different departments and provides guidance and coaching to reportees in executing their tasks/responsibilities.

Responsibilities:

• Lead OpenAI platform engineering and infrastructure support activities, ensuring platform availability, scalability, and operational excellence.
• Manage AI platform integrations, access governance, monitoring, and performance optimization to support enterprise adoption.
• Collaborate with security, compliance, and infrastructure teams to deliver a secure and reliable AI ecosystem.
• Support AI enablement initiatives by providing technical guidance, troubleshooting, automation, and platform enhancements.
• Data analytics to support AI governance and data management.
• Lead the building of various software development projects and platforms while aligning them with business and security strategies and requirements.
• Build standards, designs, and automates the deployment of software.
• Design and develop solutions that protect and manage software products and data.
• Contribute to technology strategy and engineering roadmaps around software engineering; execute strategic software engineering proof of concepts.
• Assist in scheduling, determining manpower requirements, and estimating costs to project completion in order to meet user requirements.
• Identify, recommend, and implement changes to enhance effectiveness of engineering, implementation, and service strategies.

Education & Experience Recommended:

• Four-year or graduate degree in Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in software design and development, software architecture, programming languages, or a related field.

Preferred Certifications:

• Programming language certification (Java, C++, Python, JavaScript, or similar).

Knowledge & Skills:

• AI / Open AI and AI Strategy
• Agile Methodology
• Amazon Web Services
• Application Programming Interface (API)
• Automation
• C++ (Programming Language)
• Computer Science
• DevOps
• Docker (Software)
• Full Stack Development
• Java (Programming Language)
• JavaScript (Programming Language)
• Kubernetes
• Microservices
• Microsoft Azure
• Python (Programming Language)
• React.js
• Scalability
• Software Development
• Software Engineering
• SQL (Programming Language)

Cross-Org Skills:

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope:

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity:

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Skills

AI, AWS, Azure, Kubernetes, OpenAI