Inside Sales Representative

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognizedLeadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

We are seeking a motivated and technically inclined Inside Sales Representative to support sales of Microchip products. The role focuses on customer engagement, opportunity support, and day-to-day sales operations to help drive revenue growth and ensure timely, high-quality customer support.

The position works closely with field sales teams, application engineering, and channel partners to support customer requirements, and maintain a high standard of customer satisfaction.

• Deep understanding of client’s WW demand both direct and through subcontractors, regularly analyze and anticipate future trends
• Maintain open backlog to avoid customers supply issues
• Export compliances
• Work in team with Client Engagement Managers to become knowledgeable of client’s end market, competitive situation, and growth drivers to co-create the best possible alignment between client’s needs and Microchip capabilities. This will include setting the right expectations regarding process improvements, logistic services, or any other requirements.
• Be the main interface for the development and maintenance of logistic programs
• Load new orders and action amendments to meet customers’ requirements. Be the customer/factory liaison- dealing with progress enquiries
• Keep close contact with the customer’s purchasing office to meet and exceed service level expectations
• Overview EDI transactions and check that order entries and change orders are successfully supported
• Keep closely in contact with other Microchip offices ww to ensure efficient communication and successful teamwork
• Run, review, and distribute periodic reports as requested
• Keep Customer Database updated
• Order samples as required to support future opportunities
• Support Accounts Receivable in Ireland when necessary to resolve overdue payment issues

Other duties as assigned

Assistance related to sales office administration, planning and arranging events etc.,

Demonstrate and adhere to the Microchip values.

Requirements/Qualifications:

Degree holder with atleast 3 yrs experience in sales support

Proficient in the use of Microsoft Office programs specifically Excel, Word and PowerPoint

Excellent verbal and written communication skills

Fluent in English is mandatory, both written and spoken

Excellent organization skills

Must be service oriented

Ability and willingness to work in a dynamic international environment, to interact and communicate with different cultures

Ability to work proactively, anticipating and resolving customer issues

Detailed oriented and precise

Sound business sense and ability to judge when to escalate by formulating a business case for Business Unit or Sales Management evaluation

Travel Time:

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.