Senior Program Manager

This role provides strategic and operational support to senior leadership within a complex, multi-country Datacenter Operations organization. The position helps translate business priorities into clear plans, programs, and measurable outcomes while supporting effective decision-making and execution.

Working across functions, countries, and stakeholder groups, this role will help establish effective business rhythms, coordinate strategic initiatives, provide data-driven insights, and support organizational communication and employee engagement.

Responsibilities

• Translate business and leadership priorities into clear objectives, programs, operating rhythms, and measurable outcomes, while driving cross-functional initiatives through execution.
• Manage key business rhythms and governance processes, including leadership meetings, business and risk reviews, planning activities, workshops, and organizational events.
• Coordinate inputs across countries, functions, and stakeholders to support annual planning, business reviews, strategic programs, and consistent decision-making.
• Develop executive-level communications, presentations, agendas, pre-reads, and other materials for internal and external audiences.
• Analyze operational metrics, KPIs, OKRs, and other business information to identify insights, monitor progress, and support leadership decision-making.
• Lead or support strategic programs requiring cross-functional coordination, structured execution, risk management, and ongoing stakeholder engagement.
• Plan and coordinate leadership engagements, including site visits, Town Halls, and leadership offsites, ensuring clear objectives, effective execution, and follow-up actions.
• Partner with HR and relevant stakeholders to support organizational priorities, including workforce planning, talent development, employee engagement, recognition, onboarding, and inclusion initiatives.
• Support adoption of Copilot, AI tools, and other productivity solutions that improve business processes, collaboration, and organizational effectiveness.
• Build effective relationships across regional and global teams to strengthen alignment, share best practices, and support organizational priorities.

Qualifications

Required qualifications:

• Experience in business management, consulting, program management, or a related role within a complex, matrixed organization.
• Experience leading complex, cross-functional programs and translating strategic priorities into structured plans, actions, and measurable outcomes.
• Experience analyzing business or operational data, including KPIs and OKRs, and translating insights into recommendations that support decision-making.
• Strong stakeholder management and communication skills, with experience influencing across teams and developing clear written and verbal communications for senior stakeholders.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Experience working in Datacenter Operations, technology infrastructure, or a similarly complex operational environment.
• Experience working across multiple countries, regions, or cultures.
• Strong business acumen and experience working in technology-driven organizations.
• Experience coordinating large-scale employee events, leadership engagements, recognition programs, or employee engagement initiatives.
• Experience using AI and productivity tools to improve business processes, collaboration, or decision-making.
• Willingness to travel as required by the role.

Data Center Operations Management IC5 - The typical base pay range for this role across United Kingdom is £ 85,400.00 - £ 128,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:

https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.