Strategic Account Manager - Injection
Removed from the employer's board on Oct 28, 2026. First seen by Alion on Sep 25, 2026. Milacron scores A on the Alion truth index.
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Milacron is looking for a Strategic Account Manager to join our Injection team remotely. The Strategic Account Manager (SAM) is responsible for managing enterprise-wide customer relationships for Milacron’s most strategic accounts. This role sets overall account strategy and leads commercial engagement with senior customer stakeholders, while partnering with Field Sales Representatives to support site-level selling. Through strong customer insight and cross-functional collaboration, the SAM drives sustainable revenue growth, retention, and account expansion.
Key Responsibilities:
Strategic Account Ownership
Serve as the primary owner of assigned strategic (ultimate parent and parent-level) accounts, with responsibility for relationship management and commercial alignment across all strategic account types.
Drive awareness of Milacron’s capabilities within new and existing national / parent-level accounts through proactive, strategic outreach.
Develop and maintain a specialized understanding of each assigned strategic account, including customer structure, trends, and performance drivers, to inform account strategy and execution.
Sales Strategy & Execution
Coordinate overall strategic account sales strategy, collaborating with Field Sales Representatives to support site-level execution and close opportunities.
Lead quote and order finalization activities for strategic accounts, ensuring alignment across Sales, SPE, Product, and Engineering teams.
Lead executive-level and C-suite negotiations at the parent level; support plant-level negotiations as needed in partnership with the field.
Drive parent-level customer commitments, including presence and leadership in key site-level close activities when required.
Account Planning & Governance
Own annual strategic account planning, ensuring alignment of strategy, priorities, and execution across the field organization.
Conduct quarterly account reviews to assess performance, identify risks and opportunities, and adjust strategy as needed.
Lead monthly internal reviews with field and cross-functional partners to ensure execution discipline, visibility to changes, and CRM accuracy.
Key Process Milestones:
Sales Pursuit Process
Identify and qualify opportunities in collaboration with Field Sales Representatives.
Lead customer needs assessment and solution alignment across internal teams. Coordinate development of quotes and proposals; lead negotiations and secure customer commitment.
Ensure close, order processing, and execution handoff are completed accurately and on time.
Account Management Stages
Annual Planning
Quarterly Reviews
Monthly Internal Reviews
Key Performance Indicators (KPIs)
Revenue and order growth within assigned strategic accounts
Gross profit performance
Customer retention and expansion
Number of active and engaged strategic contacts
Execution against strategic account plans and CRM discipline
Skills & Competencies:
Strategic Selling: Ability to manage complex, multi-stakeholder, parent-level sales processes.
Market Knowledge: Anticipates market changes and identifies growth opportunities within strategic accounts.
Business & Territory Planning: Translates market and customer insights into actionable strategic account plans.
Account Management: Develops deep understanding of customer needs and aligns Milacron products and services accordingly.
Collaboration: Effectively manages internal and external relationships across Sales, SPE, Product, Engineering, and Marketing.
Work Environment & Travel:
Field-based role with a focus on strategic account engagement
Combination of virtual executive meetings and targeted in-person travel aligned to account strategy (50-75% travel)
Education and/or Experience:
Bachelor’s degree (B.A. or B.S.) from a four-year college or university in Business Administration, Engineering, Industrial/Manufacturing Engineering, Marketing, or a related field; or an equivalent combination of education and experience.
8+ years of experience in an outside B2B field sales role, preferably within a technical, capital equipment, or industrial machinery sales environment.
Experience in the plastics injection molding and/or extrusion industry is preferred.
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