IT Advisor II

Job Description:

*Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.

At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success - so we give you access to everything you need to define and support technical solutions within our IT team to enable business value.

Our IT team is responsible for supporting our continued growth by partnering with each function to align the IT strategy and identify solutions; automating business processes; developing custom software solutions; providing and governing access to data; evaluating and implementing purchased software solutions; enabling advanced technologies like Cloud Applications, AI and ML; and supporting the infrastructure and security these solutions require across the enterprise. We work to solve business challenges and drive efficiency through technology.

Your Role on Our Team

As an IT Advisor II - you will serve as a technology partner to different areas of the business,. This role will be engaged in delivering and supporting the technologies, processes, integrations, and solutions that support our custom development and enterprise platforms.

Working closely with cross-functional teams, you will contribute to the definition, development, delivery, and support of systems and solutions, ensuring seamless data flow and efficient operations. Your ability to organize thoughts, execute tasks, and create and execute test plans will be essential in delivering high-quality IT solutions.

You'll be DISRUPTIVE through these duties and responsibilities

• Drive the identification and definition of business requirements working with cross-functional stakeholders.
• Build relationships with stakeholders to understand their processes, pain points, and opportunities.
• Collaborate with cross-functional and global teams to define and develop solutions supporting product data management including process improvements to drive efficiency and system integrations and automation.
• Serve as a communications liaison between Solution Delivery and stakeholders to understand key issues, identify perception gaps, and resolve questions.
• Apply Agile methodologies to work collaboratively with cross-functional teams, participating in sprint planning, daily stand-ups, and sprint reviews to deliver IT solutions in iterative cycles.
• Support issue, idea, and initiative intake and backlog to support work estimation, prioritization, and planning.
• Drive initiative execution by removing blockers and providing clear status updates to cross-functional stakeholders.
• Build experience with key business processes and align industry best practices to support solution design and development.
• Expand data extraction and analysis to drive insights and identify issues and opportunities for alignment. Utilize data extraction, analysis, and transformation techniques to validate data quality and drive alignment.
• Create and maintain detailed documentation of IT solutions, integrations, and test plans to facilitate knowledge sharing and seamless handovers.
• Coordinate the identification, documentation, and execution of test scenarios to validate solution delivery.
• Support the resolution of open incidents with a focus on Root Cause Analysis (RCA) and solution support and troubleshooting.

The TOOLS you'll bring with you:

• Bachelor’s degree in management information systems or in a relevant field study such as Digital Marketing, Business, IT, Supply Chain etc. or relevant work experience with an emphasis in technology.
• 3+ years of experience as a business analyst, product owner, or in a technical role working with technical teams and business stakeholders.
• Strong interpersonal skills and ability to influence and organize.
• Ability to breakdown strategic objectives into actionable work for development teams.
• Proficiency in business analysis methodologies and tools.
• Experience with business applications, processes, and solution implementation methodologies.
• Strong functional analysis skills to drive business requirement definition that involves eliciting, analyzing, prioritizing, articulating, and documenting business requirements.
• Strong verbal and written communication skills. Ability to summarize and communicate effectively across functional audiences and topics while building strong relationships with stakeholders.
• Experience with project management knowledge areas including planning, scheduling, and execution. Ability to lead multiple small to medium projects with guidance.
• Strong SQL and data analysis skills.

Other TOOLS we prefer you to have:

• Experience in program governance using both waterfall and agile methodologies combined with demonstrated ability to manage large, complex projects.
• Background in collaborating with custom development teams.
• ITIL or other technical certifications.
• Ability to manage multiple priorities while maintaining focus on business value and strategic alignment.
• Continuous improvement mindset with a willingness to challenge existing processes and identify better ways of working.

We provide these great perks and benefits:

• Robust health, dental and vision insurance plans
• Generous 401 (K) savings plan
• Education assistance
• On-site wellness, fitness center, food, and coffee service
• And many more, check out our benefits site HERE.

Milwaukee Electric Tool Corporation ("Milwaukee Tool") is an equal opportunity and affirmative action employer seeking to employ and advance in employment qualified persons without discrimination and to not allow harassment of any employee or applicant because of race, ethnicity, color, religion, sex, sexual orientation, gender identity, genetic characteristics, physical or mental disability, national origin, age, status as a protected veteran, and any other status protected by local, state, or federal law.

Milwaukee Tool is an equal opportunity employer.