Workflow Coordinator

Our client is a leading global consulting firm, helping the world's top businesses, governments and organizations. Looking for a new "Workflow Coordinator" in their Beirut office.

This position reports to Presentation Design Associate Manager (PDAM), Creative Services Associate Manager (CSAM), and UX/UI Associate Manager (UX/UI AM)

Primary duties and responsibilities

Project planning and scheduling

• Manage the VCS booking system and maintain a well-communicated schedule and up-to-date entries for all phases of the VCS projects
• Prioritize project work, based on strategic importance, pending tasks, resources availability and deadlines
• Ensure projects brief/changes are clear and signed off
• Assist in VCS projects planning including but not limited to briefs, tasks breakdown, time estimation and project framework such as resources and final output definition

Project control

• Coordinate input from the client to internal team and vendor on time
• Ensure project meets internal and client expectations in terms of budget, delivery timelines, and strategy
• Identify/track/manage/mitigate risk on clients projects. Escalate these issues to PDAM, CSAM, UX/UI AM and/or client when necessary to ensure minimal impact to quality, budget, and timeline
• Actively collect and build on clients feedback to improve deliverables

Project communication

• Manage day-to-day client interaction and communicate effectively with clients to identify their needs, set and manage their expectations and propose alternative solutions
• Provide updates on projects progress, risks, timelines in a timely manner

Project accounting and finance

• Understand the VCS ME pricing model, ensuring that charges reported by resources are aligned with the cost initially communicated to client
• Validate and update the VCS booking system
• Follow up with clients regarding missing data, including charge codes

• Internal project reporting and administration

• Monitor the projects progress and update the VCS booking system
• Monitor and report client and team satisfaction, projects quality and success metrics
• Track tasks and sheets, submit reports (iPower, daily tracking sheets, etc.), report VCS deliverables

Functional responsibilities

• Handle clients projects autonomously
• Apply correct use of firm templates and branding guidelines to produce high quality deliverables in an efficient and timely manner
• Participate in brainstorming sessions, create concepts, develop visuals and finalize projects related to Strategy& and to its clients
• Support with staff induction

Knowledge, skills, and abilities

Qualifications:

Graphic design college degree

• Two to three years experience in graphic design. Experience in project coordination is a plus.

Skills:

• Fluency in spoken and written English and Arabic
• Good knowledge of PowerPoint and other relevant Microsoft software (Word, Excel)
• Excellent knowledge of Adobe Suite, UI/UX and web design knowledge is a plus