Inside Sales Executive (IT Solutions)

Description: Engage with inbound and outbound leads via phone, email, and digital channels.
Qualify prospects based on business needs, budget, timeline, and decision-making process.
Identify customer pain points and match them with relevant IT solutions.
Maintain consistent follow-ups to nurture and progress leads.
Ensure all qualified leads are properly handed over with clear context and requirements.
Maintain accurate and up-to-date records in CRM systems.
Track lead status and ensure smooth progression through the sales funnel.
Sales Coordination Support (Secondary).
Assist in preparing basic documents related to sales process.
Coordinate internally with sales and technical team to support customer requirements.
Follow up on proposals and support the sales team in closing deals.
Ensure a smooth and professional customer experience throughout the sales process.
Qualifications.
Bachelor's degree in Business Administration, Marketing, IT, or related fields.
1-3 years of experience in telesales, inside sales, or lead generation (IT industry is a plus).
Strong communication and questioning skills, with the ability to uncover customer needs.
Confident in making outbound calls and engaging with prospects.
Organized and able to manage multiple leads simultaneously.
Willingness to learn IT solutions (e.g., AI, cloud, software, cybersecurity).
Key Success Metrics.
Number of qualified leads generated.
Lead-to-meeting conversion rate.
Quality of handover to sales team.
Pipeline contribution and progression rate.
Responsiveness and follow-up effectiveness.
Perks and Benefits.
Flexible working hours, flexible working location including work from home options.
Travel cost support.
Phone cost support.
Access to tools and knowledge of IT technology.
Certificate Exam Discount and Training Access e.g. (Microsoft, Google, AWS).
Opportunities to work with leading Thai and international company.
Medical coverage and life insurance.
Birthday Gift/Cake.
Staff Party/Team Building.
Base Working Location.
MRT Samyan.
Job LevelJunior Level (1-3Y exp.).
Job Type100% Self-contributor.
Job skills required: Telesales