Localisation Project Manager

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Localisation Project Manager to join our growing Localisation team in Tallinn.

Our team manages localisation projects across varied content types and language sets, ensuring high-quality, scalable experiences for our global audience. You will run end-to-end localisation initiatives, working closely with cross-functional stakeholders, creative teams, and external vendors while driving automation and MT/AI workflows to keep our operations fast, fail-proof, and efficient.

Your Mission

In this role, your primary focus will be running end-to-end localisation projects within established time, cost, and quality frameworks. You will oversee requests across key channels - including our Help Centre, Notification Service, Product UI, and Marketing campaigns - while helping refine internal operations and methodologies for scale.

What You’ll Be Doing

• End-to-End Project Management: Plan, manage, and execute localisation projects across any content type and language set - from initial intake and scoping to QA, release, and post-delivery review.
• Stakeholder Management: Build trust and manage expectations across cross-functional teams. Communicate project status, risk logs, and quarterly pipelines, while identifying opportunities to refine workflows to optimise timelines, quality, or costs.
• Localisation Best Practices: Promote optimal workflows, CAT/TMS tooling, and industry best practices across stakeholders and project teams. Drive continuous process improvement to reduce manual intervention and build scalable operations.
• Budget & Cost Control: Help build quarterly spend forecasts, monitor outsource spend against actuals, and proactively predict and explain budget variances.
• Vendor Operations: Lead day-to-day management of external partners (LSPs and freelancers), regularly tracking quality standards, SLAs, timeliness, rate cards, and invoicing.
• Operational Collaboration: Partner with Localisation Managers to refine internal workflows, documentation, and operational standards.
• Mentorship: Optionally mentor junior Localisation Coordinators to level up their understanding of complex project workflows, stakeholder management, and vendor operations.

Qualifications

About You

• Localisation Experience: 2+ years of project or program management experience delivering cross-functional, end-to-end client-side localisation initiatives (in tech, fintech, or digital product environments).
• Tooling & MT/AI Expertise: Solid hands-on experience using Translation Management Systems / CAT tools (e.g., Crowdin, Phrase, XTM, Smartling) and integrating MT/AI workflows with human review.
• Stakeholder & Vendor Ops: Proven track record managing external vendors (LSPs, freelancers) and collaborating with cross-functional internal stakeholders (Product, Marketing, Engineering, Legal).
• High-Pressure Execution: Ability to prioritize, flex, and adapt quickly in a fast-paced environment with competing deadlines, changing scopes, and varied content types (UI strings, emails, marketing copy, legal text).
• Autonomy & Ambiguity: Comfortable working with minimal supervision, dealing with ambiguity, and influencing decisions through clear communication and trust-building.
• Cultural Sensitivity: Deep appreciation of linguistic nuances, internationalisation requirements (variables, ICU plurals, RTL), and cultural sensitivities across markets.
• Right to Work in Estonia: You are currently based in Estonia and hold a valid work permit.

Some Extra Hints That Would Be Great (Nice-to-Haves)

• Experience managing localisation specifically for Product UI and Marketing content in a financial or tech company.
• Experience with CRM integrations, Git, Figma connectors, or continuous localisation setups.
• Industry certifications such as PMP, Prince2, or Agile/Scrum.

Additional Information

What We Offer

• Competitive Salary: €3,600 - €4,700 gross monthly (depending on your skills and experience)
• Equity: New Hire Stock Grant.
• Growth & Impact: High-impact role in a growing global team with opportunities to launch new languages, experiment with AI tools, and shape localisation operations.
• Workplace Flexibility: Hybrid work setup from our Tallinn office

If you're ready to take on an exciting challenge and help shape our newly expanding accounting team, we'd love to hear from you! Please submit your resume in English. We start reviewing applications as they come in, so we recommend applying as soon as possible!

Our Hiring Process

• Application Review: We evaluate your background in localisation project or program management, focusing on client-side experience, handling product and marketing content, familiarity with CAT/TMS tools (such as Crowdin or Phrase), and MT/AI workflow implementation.
• Screening Call with a Recruiter (30 mins): A brief conversation to discuss your background as a Localisation PM, daily tooling, translation/review/QA processes, vendor management experience and motivation to join Wise.
• 1st Stage Interview - PM Craft & Localisation Fundamentals (45 mins): A conversation to surface your core fit, end-to-end localisation project management craft, tooling knowledge, vendor management, stakeholder expectation setting, and prioritisation under pressure.
• 2nd Stage Interview - Technical & Stakeholder Skills Deep-Dive (60 mins): A technical deep dive covering detailed workflow design, TMS/CAT configurations, quality control systems (LQA, MQM/DQF), data metrics, risk mitigation, and navigating complex stakeholder scenarios.
• Final Interview - Values & Culture Fit (60 mins): We will be focusing on the cross-cultural collaboration, conflict resolution, change management, and how you drive process improvements and balance speed, cost, and quality trade-offs.

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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