Delivery Lead - Payments

About us

At Monoova, we partner with some of the most innovative companies in the country, building world-class payment products that support the digital economy of tomorrow. As we scale rapidly, we’re looking for curious, driven, and creative minds to join us on the journey.

As a leading Payment Service Provider (PSP), we’re powering the future of money movement with our API-first platform - integrating NPP, PayTo, PayID, Direct Debit, BPAY, and cross-border transfers into one seamless solution.

Our mission? To help businesses move money smarter, faster, and safer - eliminating friction and enabling real-time experiences. With the broadest set of payment rails offered by any non-bank PSP in the country, we help our clients - many of them high-growth tech companies - reach and transact with up to 10% of all Australians.

Monoova’s Values

• Integrity - We’re a company built on integrity, inside and outside of our organisation.
• Empathy - We take great care to understand perspectives of everyone in our eco-system
• Innovation - Individually and as an organisation, we are innovators. Everything we do today, can and will be improved tomorrow.
• Performance - We are a results driven organisation with a commitment to technology.

In this role, you’ll be responsible for:

The Delivery Lead combines end-to-end project management with delivery leadership across platform and domain-centric squads. Accountable for internal delivery of major feature uplift initiatives and formal cross-business projects, the role reports to the COO and ensures predictable execution, effective dependency management, and outcomes that are operationally ready, controlled, and supportable within a regulated payments environment.

Key Responsibilities

• Own end-to-end delivery across multiple platform and domain squads, including major feature uplift and cross-business initiatives for defined features and projects.
• Drive integrated delivery planning, sequencing, prioritisation, and dependency management across squads for defined projects and initiatives including definition and management of milestones & plans
• Delivery governance, including delivery forums, RAID, decision logs, and readiness gates.
• Act as escalation point for delivery blockers and constraints; drive resolution through facilitation and decision-making.
• Champion pragmatic agile delivery practices focused on outcomes, flow, and predictability. Seek opportunities to iteratively improve delivery model and lead the teams through that change.
• Partner closely with Product, Engineering, Operations, Finance, Risk and Compliance to ensure aligned execution and outcomes delivery.
• Ensure delivery meets regulatory, risk, and internal control expectations. Execute processes to support risk management across delivery and delivered risk
• Own operational readiness and drive hypercare for key deliveries.
• Provide clear, executive-ready delivery reporting to the COO.
• Uplift overall delivery capability through coaching, standards, and continuous improvement.

Key Deliverables

• Integrated delivery plans across squads and initiatives.
• RAID logs, decision logs, and dependency maps.
• Executive delivery updates and decision papers.
• Go-live readiness packs including cutover and rollback plans.
• Operational readiness artefacts (runbooks, support handover).
• Delivery metrics dashboards and improvement actions.

Key Relationships

• Chief Operating Officer (reporting line).
• Product Leads and Head of Product
• Engineering Leads and Platform Owners.
• Operations and Commercial teams.
• Risk, Compliance and Legal.
• Key vendors or delivery partners (where applicable).

Decision Rights & Authority

• Recommend and drive delivery sequencing and prioritisation within agreed portfolio scope and in understanding dependencies and business strategy.
• Convene delivery and governance forums to resolve blockers and risks in an efficient way.
• Recommend scope, time, and risk trade-offs to the COO and governance groups.
• Gate readiness for releases and major changes.

Success Measures

• Delivery predictability and milestone achievement.
• Flow and throughput across squads.
• Effective dependency resolution.
• Operational stability post-release (incidents, defects, support impact).
• Stakeholder confidence in delivery execution.

Required Experience

• 5+ years experience in delivery or projectleadership across technology-enabled change.
• Demonstrated success in project management practices.
• Demonstrated success in delivering across multiple squads or workstreams.
• Experience in regulated environments such as fintech, payments, or banking.
• Strong stakeholder management and influence without formal authority.
• Excellent planning, communication, and problem-solving skills.

Desirable Experience

• Experience with platform or API-based products
• Payments or high-availability systems experience.
• Agile, delivery, or project management certifications (desirable but not required).

Monoova Culture and Benefits

• We reward great work with short-term incentives that recognise your impact and dedication.
• We offer learning budgets, opportunities, workshops and development programs to help you thrive.
• Great flexibility with a mix of remote and in-office work.
• Extra leave benefits including Birthday Leave and Diversity Leave to celebrate cultural and personal milestones.
• 16 weeks paid parental leave for primary carers, giving you extra time with your newborn and to recover.
• Special vouchers for your Birthday and Work Anniversary - because your moments matter.
• Enjoy free snacks, drinks and other goodies on the house!