Quality Engineer I

Are you our “TYPE ”?

Monotype Global

Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more.

Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Monotype Solutions India

Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work® three years in a row. The focus of this fast-growing center spans product development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales.

Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world’s leading company in fonts. It’s a trusted partner to the world’s top brands and was named “One of the Most Innovative Companies in Design” by Fast Company.

Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world.

What you’ll be doing:

• Partner with business stakeholders and the development team to define test strategy for Salesforce enhancements, ensuring delivered solutions meet requirements and drive the intended business outcomes.
• Serve as the quality counterpart to development - designing, executing, and maintaining manual and automated test cases across Salesforce Lightning, Apex, LWC, and integration touchpoints.
• Own release quality gates: run regression suites, validate governor-limit-safe behavior, and sign off on deployment readiness alongside the development team.
• Identify, log, triage, and track defects through resolution, working closely with engineers to reproduce issues and validate fixes.
• Support UAT cycles with business users - coordinating test scripts, facilitating sign-offs, and running go-live readiness checks.
• Add value to the Salesforce COE (Centre of Excellence) - building reusable test frameworks, driving automation coverage, embedding QA into CI/CD-backed release practices, and mentoring junior QA engineers.
• Learn new Salesforce capabilities and testing tools as project needs evolve and help enable the wider team on them.

What we’re looking for:

• Familiarity with Salesforce Out-of-Box features and how they interact with custom automation (flows, process builders, and other declarative automation).

• Potential to analyze business requirements and translate them into effective, traceable test coverage.

• Strong hands-on understanding of Salesforce Lightning Experience terminologies and features from a testing/validation standpoint.

• Experience testing managed packages, including regression impact across upgrades.

• Experience testing click-to-configure integrations as well as custom API-based integrations (REST, SOAP, FTP, JSON).

• Proficiency in manual testing plus hands-on experience preferable with at least one test automation tool (e.g., Provar, Selenium, Copado Robotic Testing, or an equivalent Salesforce-native automation tool).

• Experience writing and executing test plans, test cases, and requirement-to-test traceability matrices.

• Working knowledge of Apex, VF, and LWC sufficient to read code, understand test coverage, and collaborate effectively with developers.

• Experience with defect and test management tools (e.g., JIRA, Zephyr, Xray, TestRail).

• Ability to independently manage QA scope for a project - planning, execution, and reporting.

• Experience in agile methodologies, functioning as embedded QA within sprint ceremonies.

• Familiarity with CI/CD processes and how automated testing integrates into deployment pipelines.

• Working knowledge of the Salesforce data model and SOQL/SOSL for backend validation of test outcomes.

• 2-5 years of experience in Salesforce QA/testing.

• Should hold at least one relevant Salesforce certification (e.g., Administrator, Platform App Builder, or equivalent).

• Should have delivered at least 2 E2E projects as QA owner/lead.

• Active badge holder on Salesforce Trailhead.

• AI-assisted testing using tools like Claude, Cursor, or Codex for test case generation and automation scripting.

Good to Have

• DocuSign - testing setup, integration with Salesforce, and CLM workflows.
• CPQ - testing configuration, customization, and Quote-to-Cash process flows.
• Experience with Salesforce-native automation tools such as Provar or Copado Robotic Testing.
• Performance or load testing experience for Salesforce orgs.

What’s in it for you:

• Hybrid work arrangements and competitive paid time off programs.
• Comprehensive medical insurance coverage to meet all your healthcare needs.
• Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales.
• A creative, innovative, and global working environment in the creative and software technology industry.
• Highly engaged Events Committee to keep work enjoyable.
• Reward & Recognition Programs (including President's Club for all functions).
• Professional onboarding program, including robust targeted training for Sales function.
• Development and advancement opportunities (high internal mobility across organization).
• Retirement planning options to save for your future, and so much more.

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.