Internship Operational Intern
First seen by Alion on Nov 12, 2026.
We are looking for a proactive and organised intern to join our RETAiX team. This role provides hands-on experience in customer engagement, onboarding, data coordination and business technology solutions.
About RETAiX
RETAiX is a retail business technology solution that helps retailers organise, monitor and analyse business performance through data reporting and dashboards. This internship role supports the RETAiX team in customer engagement, onboarding, data coordination, training coordination and day-to-day customer support.
The position offers hands-on exposure to customer service, retail business operations and technology-based solutions. Training and guidance will be provided and no prior working experience is required.
Requirements
Key Responsibilities:
- Assist with customer onboarding, follow-ups and general enquiries related to RETAiX.
- Coordinate customer invitations, reminders and attendance for RETAiX Introduction Sessions.
- Support customer bonus redemption and maintain accurate follow-up records.
- Assist with customer data collection, basic data preparation, uploading and reporting.
- Coordinate with customers and internal teams on required information and dashboard setup progress.
- Perform other administrative and operational support duties as assigned.
Requirements / Qualifications:
- Currently pursuing a Diploma or Degree in Business Administration, Marketing, Information Systems, Data Analytics or related fields.
- Good communication and interpersonal skills.
- Basic knowledge of Microsoft Excel or Google Sheets.
- Organised, responsible and able to follow up on assigned tasks.
- Willing to learn new systems and work collaboratively with the team.
- No prior working experience required.
Skills
Customer Onboarding, Customer Support, Customer Engagement, Data Collection, Data Preparation, Microsoft Excel, Google Sheets, Reporting, Training Coordination, Administrative Support