Senior QA Manager
Job Description
Job Summary/Objective
Quality Assurance Leaders at MRI collaborate closely with Product Management, Product Development, Architecture, and Operations teams to define, execute, and continuously improve the quality strategy for MRI’s software solutions. QA Leaders are responsible for ensuring the delivery of high quality, high performance, secure, and scalable products that meet both customer expectations and business objectives.
In this role, QA Leaders provide direction and oversight for manual, automation, and performance testing strategies across web, mobile, API, and backend systems. They establish quality standards, testing practices, tools, and processes, ensuring consistent and effective execution throughout the software development lifecycle. QA Leaders guide teams in defining test approaches, acceptance criteria, and release readiness while proactively identifying quality risks and driving corrective actions.
QA Leaders are accountable for building, mentoring, and developing high performing QA teams, fostering a culture of quality ownership, continuous improvement, and accountability. They leverage metrics, reporting, and data driven insights to evaluate quality outcomes, improve efficiency, and inform decision making at the product, portfolio, and enterprise levels.
In addition, QA Leaders champion the adoption of AI enabled testing capabilities to optimize test design, execution, defect analysis, and risk prediction. By integrating AI and modern testing practices, QA Leaders enhance testing effectiveness, accelerate delivery, and ensure that quality remains embedded across MRI’s products, teams, and global organization.
Education
- Bachelor’s degree in computer science, Engineering, or related discipline preferred
- Equivalent experience in Quality Assurance, Software Engineering, or Technical Leadership considered
- Advanced certifications, leadership training, or equivalent experience valued at senior levels
Role - Manager (9+ years)
Role Focus
Owns people management, delivery execution, and process adoption for one or more QA teams.
People & Team Management
- Manage QA Engineers and Team Leads
- Conduct performance reviews, coaching, and career development
- Partner on hiring, onboarding, and skills development Quality Execution
- Own quality outcomes for assigned products or teams
- Define test plans, regression strategies, and release readiness criteria
- Ensure balanced coverage across manual, automation, and performance testing Process & Metrics
- Enforce QA standards, best practices, and tooling usage
- Track and report quality KPIs (defects, coverage, stability)
- Drive continuous improvement initiatives AI Enablement Promote adoption of AI tools for test creation, prioritization, and analytics
Tools and technology
QA Leaders are expected to have strong working knowledge of QA tooling and technologies used to support manual, automation, performance, and AI enabled testing practices. Leaders are responsible for defining standards, driving adoption, and ensuring consistent, effective use of QA tools across teams and regions to enable high quality, data driven delivery.
Benefits
- Hybrid working arrangements
- Annual performance-related bonus
- Health insurance
- 6x Flexi: knock 2.5 hours off your day on anyday
- Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!