Solution Architect - M365 Collaboration & SharePoint Online (m/f/d)*

Successful candidates must be prepared to relocate to the specified job location in the job posting and will be employed directly under the hiring entity’s contractual terms.

Munich Re is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions.

This role will be part of the Corporate Functions Tower for Group Technology ( IT 1.12), which oversees IT service delivery and manages key relationships across all corporate and central units, including Finance, HR, Legal & Compliance, Services/Facilities, and Procurement. The Tower also manages cross-functional domains such as document management, collaboration platforms, corporate websites, and Group-wide Identity Access Management (IAM), as well as selected central platforms and Regulatory/Integrated Risk Management (IRM) product delivery.

As a Solutions Architect in our M365 Apps & Services Product Team, you will steer and continuously develop our Microsoft 365 collaboration platform - with a strong focus on SharePoint Online, Lists and related workloads. You combine service and process ownership with genuine technical depth: you lead our SharePoint Online (SPO) maintenance team, own the product backlog, safeguard our M365 compliance processes and drive service automation via MR Snow Forms and Azure runbooks. You act as the central interface between IT, business, compliance and our external service providers - and you are able to challenge and quality-assure technical designs at eye level with developers and technical architects.

Your job

• Steer the SharePoint Online (SPO) maintenance team - coordinating internal staff and external providers, ensuring stable operations, evergreening and housekeeping of our M365 collaboration workloads.
• Own and prioritize the product backlog, translating business requirements into user stories and clearly scoped work packages for the development and maintenance teams (Azure DevOps).
• Architect, review and quality-assure custom SharePoint Online development (SPFx components, Azure Functions, provisioning engine) in alignment with Munich Re enterprise architecture standards, security and CI/CD release practices.
• Design, operate and continuously improve automated service processes based on MRSnow (ServiceNow) Forms and Azure Automation runbooks to streamline provisioning, permission and owner management.
• Drive SPO related projects like the M365 Retention Management project - designing and implementing retention and lifecycle concepts for SharePoint, OneDrive and related workloads in line with compliance requirements.
• Safeguard the M365 compliance processes (RACE / Compliance Gate, data protection, IT security, works council alignment) and keep our solution and operating documentation audit-ready.
• Establish and govern information and document governance for our collaboration workloads - defining structures, standards and knowledge-management practices that make SharePoint the central repository for process and solution documentation.
• Create and maintain end-user adoption material for our internal enablement platform 'work smarter' - developing how-to guides, best practices and training content that help colleagues get the most out of SharePoint Online and our M365 collaboration workloads, in close collaboration with our Business Adoption team.
• Support sourcing and vendor management activities for our collaboration services (RfP/RfI, tool evaluation, provider onboarding) and contribute to the further development of our service portfolio and offering.
• Act as interface between IT, business stakeholders, compliance and external service providers, guiding changes through the relevant governance and release processes.

Your profile

• University degree in Computer science / IT, Information Management or a comparable qualification.
• 4+ years of experience in the delivery, steering and operation of IT solutions, ideally within the financial services or insurance industry.
• Hands-on experience with Microsoft 365 collaboration workloads - in particular SharePoint Online and Lists - including their design, configuration, permission concepts and operation.
• Practical technical proficiency with at least one of the following, and the ability to grow into the others with our support: SharePoint Framework (SPFx), PowerShell / Microsoft Graph, Azure Automation runbooks, Azure Functions, or CI/CD pipelines (Azure DevOps).
• Proven strength in IT service and process design (ITSM/ITIL, SIAM) and in steering internal staff and external service providers - ideally with hands-on Service-Now (MR Snow) experience, MS Forms and process automation skills.
• Solid experience in backlog management, requirements engineering and agile ways of working (Scrum, SAFe), ideally using Azure DevOps.
• Experience in IT operating model design, governance frameworks and monitoring/reporting setup for cross-team service delivery.
• Working knowledge of compliance, data protection and IT security requirements in a Microsoft 365 context (e.g. RACE / Compliance Gate, Microsoft Purview, retention and records management).
• ITIL certified (or willing to pursue certification with our support); Microsoft 365 / SharePoint or Azure certifications are a clear advantage.
• Strong communication, organizational change and stakeholder management skills, with fluent German and English (written and spoken).
• Ideally Change Management experience - driving adoption, communication and enablement in transformation contexts.
• International, cross-team collaboration experience in distributed setups.

Application Instructions

Please apply through our online portal and upload your CV, as well as your academic reference letters, including school certificates, graduation certificates and transcripts of record for any degrees. If applicable, please also submit reference letters from any previous employers or certificates from any other qualifications you may have. We recommend writing a cover letter to tell us more about why the position and Munich Re is of interest to you.

About us

As the world's leading reinsurance company with more than 16,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re.

Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below.

Unlock your potential

• Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Rewards & Recognition

• Competitive salary: appropriate compensation for your high level of commitment.
• Retirement provision: state of the art in-house pension solutions.
• Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
• Health management: focus on your physical and mental health far beyond legal requirements.
• Hybrid working: living the best of both worlds - we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.

* Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer. Severely disabled candidates will also be prioritized, if equally qualified.

Münchener Rückversicherungs-Gesellschaft

Korbinian Rentsch

Talent Acquisition Partner