Lead Scrum Master

About this role:

Wells Fargo is seeking a Lead Scrum Master.

In this role, you will:

• Manage and develop Scaled Agile portfolios of the highest complexity
• Guide the teams to follow Agile and Scrum practices to promote prioritization, team readiness, and commitment for each Sprint
• Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
• Oversee systemic impediments to team agility and guide the teams on methods to escalate
• Deliver capabilities using agile practices while following the Software Development Lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met
• Partner with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards
• Collaborate with product owners, program or project managers to communicate delivery of work product from the teams and escalate key risks and issues impeding scrum team effectiveness
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Train other Scrum Masters and serve as a mentor to less experienced staff

Required Qualifications:

• 5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Agile Scrum Master experience in large-scale Agile and Scaled Agile (SAFe) environments.
• Proven experience building, coaching, and maturing high-performing, self-organizing, and highly accountable engineering teams.
• Experience supporting teams developing modern cloud-native applications, distributed systems, microservices, and enterprise Java platforms.
• Exposure to AI, GenAI, Agentic AI, Machine Learning, or intelligent automation initiatives within product delivery organizations.
• Strong understanding of engineering excellence practices including CI/CD, DevSecOps, Site Reliability Engineering (SRE), observability, automation, and platform engineering.
• Demonstrated ability to drive Agile transformation, organizational change, and continuous improvement across multiple teams and portfolios.
• Experience partnering with Engineering Managers, Architects, Product Managers, and Technical Leads to improve delivery predictability, quality, and operational excellence.
• Expertise in metrics-driven delivery management, including velocity, flow efficiency, lead time, cycle time, and value delivery measurements.
• Strong facilitation, conflict resolution, stakeholder management, and executive communication skills.
• SAFe Scrum Master (SSM), Certified Scrum Master (CSM), SAFe Advanced Scrum Master (SASM), or equivalent Agile certifications preferred.

Job Expectations:

• Coach and develop Scrum teams into high-performing, self-sustaining teams capable of delivering complex business and technology outcomes with minimal supervision.
• Drive Agile maturity by establishing best practices for backlog management, sprint planning, estimation, execution, retrospectives, and continuous improvement.
• Foster a culture of engineering excellence, accountability, innovation, quality, and operational ownership.
• Partner with engineering leadership to scale Agile practices across rapidly evolving modernization programs involving cloud, AI, Java, and emerging technologies.
• Enable teams to adopt Lean-Agile principles that improve speed-to-market, quality, predictability, and customer value delivery.
• Guide teams through organizational and technology transformations while maintaining delivery commitments and team engagement.
• Promote technical agility by collaborating with architects and engineering leaders on modernization initiatives, platform simplification, automation, and technical debt reduction.
• Establish outcome-based performance measures and use data-driven insights to identify bottlenecks, optimize delivery flow, and improve team effectiveness.
• Mentor Scrum Masters, Product Owners, and team members on Agile leadership, servant leadership, and scalable delivery practices.
• Support teams operating in a fast-paced environment with evolving business priorities, regulatory requirements, and emerging technology adoption.
• Champion cross-functional collaboration among Product, Engineering, Architecture, Security, Operations, and Business stakeholders.
• Drive the development of resilient, scalable, and secure software solutions by enabling effective Agile delivery practices across engineering teams.
• Build a learning culture that encourages experimentation, continuous feedback, innovation, and adoption of modern software engineering practices, including AI-assisted development and automation.

Posting End Date:

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.